Nexcess vs Cloudways

Which One is Better in Apr 2026?

Compare Cloudways & Nexcess head-to-head to make a confident, well-informed choice for your website!

Let's help you find out which one of the two hosts is the best web hosting provider for your needs in 2026.
Our in-depth Nexcess vs Cloudways comparison covers pricing, performance, features, customer rating, and more.
It will help you determine whether Cloudways or Nexcess is the better choice for your needs!

And The Winner is... Cloudways

In this comprehensive Nexcess vs Cloudways comparison, we examine all aspects, from pricing and performance to user reviews & ratings. By evaluating these hosting providers, we aim to give you a clear understanding of their strengths and weaknesses. Our analysis ultimately reveals why Cloudways consistently stands out as the top choice for website owners seeking reliable hosting solutions.

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Providers Comparison
2nd
4.5
15 reviews
Winner
4.7
208 reviews

Provider Profile

Get to know Nexcess and Cloudways

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Company Name
Nexcess
Cloudways
Website
nexcess.net
cloudways.com
Year Founded
2000
2010
HQ Location
Flag of United StatesUnited States
Flag of MaltaMalta
Money Back Guarantee
30 Days
None
Accepts Monthly Payments
Yes
Yes
Starting Price
$5.00/mo
$11.00/mo
Review
Nexcess Review
Cloudways Review
Coupons
Get Coupons 6
Get Coupons 2
Overview

Nexcess was founded in 2000 and is headquartered in United States. Its plans start at $5 per month and come with 30 Days Money-back guarantee. Want to know what real users think about Nexcess? There are 15 customer reviews of Nexcess on HostDean, check them out to see what people are saying about their experience with Nexcess.

Read more in Nexcess review

Cloudways was founded in 2010 and is headquartered in Malta. Its plans start at $11 per month. Want to know what real users think about Cloudways? There are 208 customer reviews of Cloudways on HostDean, check them out to see what people are saying about their experience with Cloudways.

Read more in Cloudways review

Ratings

Cloudways and Nexcess rating on HostDean

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Performance
4.6
4.8
Reliability
4.6
4.8
Pricing
4.3
4.5
Support
4.3
4.7
Features
4.6
4.8

User Reviews

The latest positive & negative user reviews of each provider

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Latest Positive Review
Uzzi Ohana
Uzzi Ohana
Flag of MexicoMexico
4.0

Surprise fees and unclear billing

Update: Bumped my rating after their team quickly stepped in to help. I signed up for a Nexcess plan at $9.60 a month in June 2025, but got hit with a...
$141.60 charge, including a $132 fee I didn’t agree to or see coming. No heads-up, no explanation, just a shock to my wallet. I disputed the extra $132 with support, not the base plan. It’s frustrating when pricing isn’t clear, and this felt like a trust issue. If you’re looking at Nexcess, double-check their billing. You might end up paying way more than you planned without warning.
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Christina S.
Christina S.
Flag of United StatesUnited States
5.0

Cloudways is a top tier choice for my business needs

I handle more than 60 sites, and whenever I run into a problem, Cloudways support is immediately available to help me sort it out. It's incredibly rel...
iable.
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Latest Negative Review
Joey Rosati
Joey Rosati
Flag of United StatesUnited States
1.0

No support for critical site issues

I’ve been with Nexcess for years, but their support has tanked recently. My e-commerce site was down almost all day, and our dev team gave them clear ...
fixes to apply right away. Four hours later, no response. No phone support, and live chat just pushes you to tickets. If you run an online business, avoid them—you’ll be left hanging with no help.
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Martin W
Martin W
Flag of MexicoMexico
1.0

I don't know what service was used by…

I don't know what service was used by those saying this is a great host... In less than 48 hours I couldn't migrate any site. Their migration system d...
oesn't work. It's not as flexible as other providers like dreamhost or hostinger. I wanted to give them a try as they could use providers like digitalocean or aws. But 'startup coolness' aside... doesn't work at all their service.
Show moreShow less

Support Channels

How do Nexcess and Cloudways offer support?

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Live Chat
Yes
Yes
Phone
Yes
Yes
Support Forum
No
No
Knowledge Base
Yes
Yes
Video Guides
No
Yes

Datacenters

Where are Nexcess and Cloudways servers Located?

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North America
Yes
Yes
Europe
Yes
Yes
Asia
No
Yes
Oceania
Yes
Yes
South America
No
Yes
Africa
No
Yes

Payment Methods

What payment methods do Cloudways and Nexcess support?

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Credit Card
Yes
Yes
PayPal
Yes
Yes
Alipay
No
No
Amazon Pay
No
No
Apple Pay
No
No
Bitcoin
No
No
Cryptocurrencies
No
No
Electronic Check (eCheck) / ACH
No
No
Google Pay
No
No
Money Order
No
No
MoneyGram
No
No
Personal / Cashier’s Check
No
No
Skrill
No
No
Western Union
No
No
Wire Transfer
No
No
Paysera
No
No
UnionPay
No
No
Venmo
No
No
Pricing

Cloud Hosting

Cloud Hosting Pricing Overview

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Low tier Under $4
N/A
N/A
Low tier Under $8
N/A
N/A
High tier Over $10

Cloud XS

$57.00 / month
  • RAM -
  • CPU -
  • Space 50 GB SSD
  • Bandwidth 1 TB
  • Control Panel Custom
  • Sites Number 11
  • Free Domain -
5.0
1 review
View Cloud XS Plan

DigitalOcean Micro

$11.00 / month
  • RAM 1 GB
  • CPU 1 core
  • Space 25 GB SSD
  • Bandwidth 1 TB
  • Control Panel Custom
  • Sites Number Unlimited
  • Free Domain -
5.0
1 review
View DigitalOcean Micro Plan

Managed WordPress

Managed WordPress Hosting Pricing Overview

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Low tier Under $8

Spark

$5.25 / month
  • RAM -
  • CPU -
  • Space 15 GB SSD
  • Bandwidth 2 TB
  • Control Panel Custom
  • Sites Number 1
  • Free Domain -
5.0
1 review
View Spark Plan
N/A
Medium tier Under $16

Spark+

$10.75 / month
  • RAM -
  • CPU -
  • Space 25 GB SSD
  • Bandwidth 2.5 TB
  • Control Panel Custom
  • Sites Number 3
  • Free Domain -
3.4
1 review
View Spark+ Plan
N/A
High tier Over $16

Maker

$21.75 / month
  • RAM -
  • CPU -
  • Space 40 GB SSD
  • Bandwidth 3 TB
  • Control Panel Custom
  • Sites Number 5
  • Free Domain -
5.0
1 review
View Maker Plan

Cloudways Autonomous - Growth

$100.00 / month
  • RAM -
  • CPU -
  • Space 20 GB
  • Bandwidth 150 GB
  • Control Panel Custom
  • Sites Number 1
  • Free Domain -
5.0
1 review
View Cloudways Autonomous - Growth Plan

VPS Hosting

Virtual Private Server Pricing Overview

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Low tier Under $20
N/A
N/A
Medium tier Under $40
N/A
N/A
High tier Over $40
N/A

DigitalOcean GP Large (Premium)

$106.00 / month
  • RAM 8 GB
  • CPU 2 cores
  • Space 30 GB NVMe
  • Bandwidth 4 TB
  • OS
    Linux Linux
  • Control Panel Custom
  • Free Domain -
5.0
1 review
View DigitalOcean GP Large (Premium) Plan

Website Builder

Website Builder Pricing Overview

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Low tier Under $6

StoreBuilder

$5.00 / month
  • Space 30 GB SSD
  • Bandwidth 3 TB
  • Free Domain -
0.0
0 reviews
View StoreBuilder Plan
N/A
Medium tier Under $10
N/A
N/A
High tier Over $10
N/A
N/A
Services

Services

Cloudways and Nexcess services

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Website Builder
Yes
N/A
VPS
N/A
Yes
Shared Hosting
N/A
N/A
Dedicated Server
N/A
N/A
Cloud Hosting
Yes
Yes
CDN
N/A
N/A
SSL
N/A
N/A
DDoS Protection Services
N/A
N/A
Domain Registration
Yes
N/A
Managed WordPress Hosting
Yes
N/A
Reseller Hosting
N/A
N/A
Colocation
N/A
N/A

Specialized Services

Additional specialized services offered by the providers

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Blog Hosting
Yes
N/A
DMCA Ignored Hosting
N/A
N/A
eCommerce Hosting
Yes
Yes
Forum Hosting
N/A
N/A
Green Hosting
N/A
N/A
Managed Hosting
Yes
Yes
Managed VPS
N/A
Yes
Offshore Hosting
N/A
N/A
Small Business Hosting
Yes
Yes
Streaming Hosting
N/A
N/A
Unlimited Hosting
N/A
N/A

CMS Support

Supported content management systems

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WordPress
Yes
Yes
WooCommerce
Yes
Yes
Drupal
N/A
Yes
Ghost
N/A
N/A
Joomla
N/A
Yes
Magento
Yes
Yes
PrestaShop
N/A
Yes
OpenCart
N/A
Yes
Moodle
N/A
Yes
b2evolution
N/A
N/A
Shoutcast
N/A
N/A
SocialEngine
N/A
N/A
ExpressionEngine
Yes
N/A
ConcreteCMS
Yes
N/A
Tech Stack

Web Servers

Supported web servers (software)

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Apache
Yes
Yes
NGINX
Yes
Yes
LiteSpeed
N/A
N/A
Microsoft IIS
N/A
N/A
Tomcat
N/A
N/A
Lighttpd
N/A
N/A
Caddy
N/A
N/A

Tools

Web server & hosting management tools

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Elasticsearch
Yes
Yes
FTP Access
Yes
Yes
Memcached
N/A
Yes
phpMyAdmin
N/A
N/A
phpPgAdmin
N/A
N/A
SFTP Access
Yes
Yes
Softaculous
N/A
N/A
SSH Access
Yes
Yes
Varnish Cache
Yes
Yes
Adminer
N/A
N/A
File Manager
N/A
N/A

Programming Language

Supported programming languages & frameworks

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ASP.NET
N/A
N/A
CodeIgniter
N/A
Yes
Django
N/A
N/A
Flask
N/A
N/A
Go
N/A
N/A
Java
N/A
N/A
Laravel
N/A
Yes
Node.js
Yes
Yes
Perl
N/A
N/A
PHP
Yes
Yes
Python
Yes
N/A
Ruby on Rails
Yes
N/A
Scala
N/A
N/A
Symfony
N/A
Yes
Ruby
N/A
N/A

Databases

Supported databases

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MySQL
N/A
N/A
MariaDB
Yes
Yes
Microsoft SQL Server
N/A
N/A
MongoDB
N/A
N/A
PostgreSQL
N/A
N/A
Redis
Yes
Yes
SQLite
N/A
N/A
Valkey
N/A
N/A
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FAQs

Your Nexcess and Cloudways Questions, Answered by HostDean Experts

Which is cheaper, Cloudways or Nexcess?

If you compare the cost of Cloudways and Nexcess (specifically the starting price), you will find that Nexcess is the cheaper option with a starting price of $5. On the other hand, Cloudways is the provider with the highest starting price as their prices start from $11.

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