BigCloudy Review
Unbiased BigCloudy Reviews by 14 Real Customers
- Shared Hosting $1.15 - $7.89
- VPS $5.99 - $224.92
- Dedicated Server $52.2 - $117
- Managed WordPress $1.15 - $7.89
- Reseller $4.12 - $14.51
- Website Builder $1.15 - $3.89
- SSL $8.75 - $100
Server Locations
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Delhi
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Mumbai
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Singapore
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Sydney
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Kungaelv
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Amsterdam
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Frankfurt
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Chicago
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New York City
BigCloudy User Reviews
Real-world experiences with BigCloudy. From real customers.
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Totally Disappointed: Unstable After Moving to WHM cPanel
I moved all my client websites to this company's WHM cPanel reseller and it's been nothing but trouble since then. Before, I had issues maybe once a month and I thought they could fix it for good. Now we have major problems every other day; sometimes the sites have been offline for two whole days.
I'm fed up with reporting problems they can't fix. This company just can't provide a stable service, and I'm putting this out there so you think hard before moving your clients over.
I'll come back and update this after the service stays stable and problem-free for at least 90 days straight. I'll make sure to let you know if this company ever shows they can actually be a serious, competent provider.
Nice and Trustworthy Service
Nice and Trusted Service.
Very good support
Very good support every time, quick reply and they solve issues on time.
Been with BigCloudy for over a month
I've been with BigCloudy for more than a month now and the friendliness, service and support team is so good and quick to answer and handle what you need, they even do more than they have to. It's been a fantastic hosting experience after 25 years of only using US hosting - this is the best I've come across and if it keeps going like this I won't go back. I'm impressed.
Had trouble with my new package
I just got the new package and had a big problem getting my site to work. They helped me gladly and now it's fully running. I'm happy for now.
Helpful team and great WordPress hosting
This was my first time making a website, and BigCloudy made it really simple. Everything got set up fast, and the dashboard is easy to understand for a beginner. My site is quick and safe, and the support team helped me fix a domain problem in no time. I'd for sure recommend it for beginners.
Moved to cPanel Ultimate – Best move!
I run a small online store, and my old shared hosting couldn't handle things when traffic went up. The website started getting slow, especially during sales. That's when I switched to BigCloudy's cPanel Hosting – Ultimate Package, and the change was obvious from the first day.
The speed is a lot better now, and handling my site is super easy with cPanel. I also got free migration help from their team, which made moving everything no stress.
If your site is growing and you need hosting that can take more without costing too much, I really recommend BigCloudy's cPanel Ultimate package. It's been just right for my business.
My Worst Experience with BigCloudy's Ultimate Plan
I want to share what happened with BigCloudy's hosting to help others thinking about their plans. I bought their Ultimate Web Hosting Plan and ran into several problems that really hurt my website.
The biggest worry was long server downtime - my site was totally unreachable for more than three days, several times. What made it worse was the company didn't tell me anything beforehand. I only found out when I checked my site myself, no warnings or updates were sent.
If your site gets daily visitors or your business needs to be online all the time, these long outages could be a real problem. Having servers down for 2-3 days with no notice can hurt visitor experience, search rankings, and business for people who need to be online constantly.
When I contacted support, they were nice on the phone, but they couldn't give clear fix times or good details about the technical issues. That left me unsure when my site would be back up.
About their compensation, if you lose business or customers because their servers go down, their usual fix is to add a few extra days to your hosting. But that small compensation doesn't make up for actual business losses, missed chances, or customer trust that gets damaged from long downtime.
Nowadays, steady uptime is key for any online presence. While BigCloudy's prices might look good at first, people should really think if the reliability fits their needs, especially if their business depends on staying online.
I've kept all my support tickets and emails. Every business is different, so I'd tell anyone looking at web hosting to really check uptime promises, support speed, and communication policies before deciding.
Excellent service by bigcloudy support
Excellent service by bigcloudy support team.
Got great support from Vijay
Got great support from "Vijay Sonawane", and cPanel and other stuff are very good.
So far
So far they are doing great. Thank you Nikhil for the quick reply and support.
woocommerce hosting
I bought their woocommerce hosting plan 3 days ago. Here's my review for before and after the sale: The sales support is awesome. They answer everything in detail any time, even late, and give good recommendations on what you need. The servers so far are good speed and no downtime. The migration done by the support team is fast and they handle problems in detail. They will reply to you even in the middle of the night, real 24/7 support. So far they are the best hosting I've ever tried. If you want good service and support with a competitive price, I recommend them. You get more than you pay for. Personally very satisfied.
Customer Service
Their Customer service is really good as I hosted two Node js sites and so far they have helped me a lot. The prices are also very affordable compared to other sites I saw.
Outstanding Support from Bigcloudy!
Outstanding Support from Bigcloudy! I had a great experience with Bigcloudy's support team. They were quick, friendly, and really knew their stuff. Every question I had got answered fast and clearly, and they went the extra mile to make sure everything was perfect. It's hard to find support this responsive and helpful. Big thanks to the team—definitely five-star service!
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BigCloudy Pricing
Exploring BigCloudy's 7 services & the features of their 30 plans
BigCloudy WordPress Hosting
BigCloudy offers 4 managed WordPress hosting plans
| Plan | Websites | Space | Bandwidth | Panel | Free Domain | Price |
|---|---|---|---|---|---|---|
| Essential | 1 | 60 GBNVMe | Unlimited | cPanel | - | $1.15 |
| Business | 100 | 120 GBNVMe | Unlimited | cPanel | $2.89 | |
| Premium | 200 | 250 GBNVMe | Unlimited | cPanel | $3.89 | |
| Premium Cloud | Unlimited | UnlimitedNVMe | Unlimited | cPanel | $7.89 |
BigCloudy VPS Hosting
BigCloudy offers 8 virtual private server (VPS) plans
| Plan | RAM | CPU | Space | Bandwidth | OS | Price |
|---|---|---|---|---|---|---|
| Starter | 2 GB | 1 × 3.3GHz | 50 GBNVMe | Unlimited | $5.99 | |
| Basic | 4 GB | 2 × 3.3GHz | 75 GBNVMe | Unlimited | $8.99 | |
| Business | 6 GB | 4 × 3.3GHz | 100 GBNVMe | Unlimited | $14.99 | |
| Premium | 12 GB | 6 × 3.3GHz | 200 GBNVMe | Unlimited | $20.99 | |
| Windows Basic | 8 GB | 3 × 3GHz | 75 GBNVMe | Unlimited | $53.25 | |
| Windows Business | 12 GB | 6 × 3GHz | 100 GBNVMe | Unlimited | $91.58 | |
| Windows Premium | 24 GB | 8 × 3GHz | 200 GBNVMe | Unlimited | $131.58 | |
| Windows Enterprise | 48 GB | 12 × 3GHz | 250 GBNVMe | Unlimited | $224.92 |
BigCloudy Dedicated Servers
BigCloudy offers 4 dedicated server hosting plans
| Plan | CPU | RAM | Space | Bandwidth | OS | Price |
|---|---|---|---|---|---|---|
| Professional | 4 × 3.4GHz | 16 GB | 240 GBSSD | Unlimited | $52.20 | |
| Business | 4 × 3.8GHz | 16 GB | 2.048 TBSSD | Unlimited | $71.10 | |
| Premium | 12 × 2.13GHz | 32 GB | 4.096 TBSSD | Unlimited | $89.10 | |
| Ultimate | 16 × 3GHz | 64 GB | 480 GBSSD | Unlimited | $117.00 |
BigCloudy Website Builder
BigCloudy offers 3 website builder plans
| Plan | Space | Bandwidth | Free Domain | Price |
|---|---|---|---|---|
| Essential | 60 GB | Unlimited | - | $1.15 |
| Business | 120 GB | Unlimited | $2.89 | |
| Premium | 250 GB | Unlimited | $3.89 |
BigCloudy Resellers
BigCloudy offers 3 reseller hosting plans
| Plan | Space | Bandwidth | Panel | Price |
|---|---|---|---|---|
| Essential | 15 GBNVMe | 1 TB | cPanel | $4.12 |
| Business | 30 GBNVMe | Unlimited | cPanel | $6.69 |
| Premium | 60 GBNVMe | Unlimited | cPanel | $14.51 |
BigCloudy SSL
BigCloudy offers 4 SSL certificates
| Plan | Warranty | Price |
|---|---|---|
| Comodo SSL | $100 | $8.75 |
| Positive SSL | $100 | $15.42 |
| Positive SSL Wildcard | $200 | $80.00 |
| Positive EV SSL | $500 | $100.00 |
BigCloudy FAQs
Your BigCloudy Questions, Answered by HostDean Experts
Where is BigCloudy based?
BigCloudy is a India based company. Their main office is located in Plot No. B-1, 1/7, MIDC Ambad, Nashik, Maharashtra 422012, India.
How old is BigCloudy?
BigCloudy is 3 years old. It was founded in 2023.
How much does BigCloudy cost?
BigCloudy prices start at $1.15 for their Shared Hosting cheapest plan.
Can I pay BigCloudy monthly?
Yes, BigCloudy accepts monthly payments. They give you the option to pay for their services on a month-by-month basis.
Does BigCloudy offer a money-back guarantee?
Yes, BigCloudy offers 30-day money-back guarantee. So, if you cancel within 30 days, you will probably be eligible for a full refund.
Please, be aware that some services like domain registration/transfer, SSL certificates, and some addon services are usually non-refundable. Additionally, some providers have hidden terms and conditions that may make it difficult to get a refund, so make sure to read BigCloudy's refund policy before you sign up.
What currencies does BigCloudy accept for payments?
BigCloudy primarily accepts payments in United States Dollar (USD). They may also support additional currencies based on your region and payment method. For the most accurate and up-to-date information, please verify the accepted currencies on BigCloudy's website during checkout.
Where are BigCloudy servers located?
BigCloudy servers are located in their 9 data centers which are located in the following locations:
- Mumbai, India.
- Frankfurt, Germany.
- Singapore, Singapore.
- Delhi, India.
- Kungaelv, Sweden.
- Chicago, United States.
- New York City, United States.
- Sydney, Australia.
- Amsterdam, Netherlands.
How will I get support from BigCloudy?
When you need support from BigCloudy, you can get help by:
- Contacting BigCloudy support via Live Chat.
- Calling them on their Phone Number.
- Sending an Email to their support team.
- Searching their Knowledge Base.
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