Cloudways Review

I handle more than 60 sites, and whenever I run into a problem, Cloudways support is immediately available to help me sort it out. It's incredibly reliable.

My website went offline unexpectedly. I contacted support and they fixed everything really fast. Their service is quick and you can count on them.

The hosting is solid, but the best part is the support team.
They are quick to answer and really know their stuff. They always do more than you'd expect.

The support agent's name was Sheeza. She gave me a lot of help. She understood the problem right away and knew the steps to fix it.

I had serious problems with three of my websites. I talked to a support engineer named Hamza Afzaal. If you ever get him, you're in luck. He spent almost three hours fixing nearly every issue. He was so patient and humble, and his solutions were honest. He walked me through each step. Hamza, you are amazing!

The technical support is just superb.

Today, Usama Sharfi at Cloudways helped me a ton with a complicated staging and live site cloning job. The whole support team is brilliant.

I rent four VULTR HF servers and the uptime is practically 100%. There's nothing they can't solve.
I've been a webmaster for 30 years and tried many hosts. These people are easily the best.

I had hired an independent IT guy here in the USA, but then Muhammad Hussain actually took the time to find the real source of my troubles. I had multiple DNS issues and no SSL certificate, and he sorted it.

The customer support is great.

The AI bot is cool, but when you have a real critical issue, switching over to talk to a real person who can actually fix it is fantastic.

I'm very happy with cloudways and the support is top quality. A special thanks to Hamza Sherazi for working on the problems I had with my migration.

Hassaan Ahmad stayed on the chat with me for ages until I was completely set up. He even helped me with things that weren't really his job. I'm super happy with the service I got.

Cloudways is awesome! I have several websites on their platform and I absolutely love it! Customer support is great. I haven't had a single problem in the 3 or 4 years I've been with them.

I think Salman Khatri was really dedicated in helping me and fixing my problem. And he did it super fast!

Hamza Sherazi helped me today when I contacted them about a serious matter. Easily the best customer support experience I've ever had. He listened to me first, asked a few questions, and immediately started figuring out how to fix my issue. He even called the engineering team on his own to save me time and made sure my problem was handled. Thanks Hamza! It's very reassuring as a customer to know Cloudways has such good, skilled people.

Salman Khatri is very fast and helpful.
He explained what the issue was and then put the fix in place. He was very kind and polite.

Excelente atención de M.Zohaib Akhtar. Muchas gracias por la preocupación, la practicidad, la rapidez y el respaldo con el que siempre brindan una respuesta acertada desde el servicio, desde la operación, estrategia y apoyo que me dan como cliente.

Awesome support! Hassan Ahmad knows a lot, is very helpful and kind. Every question I asked was answered perfectly and very quickly.

Always Really Helpful!
The Online Chat makes it super easy to talk and get things fixed quickly instead of sending emails back and forth for days!

I've been using Cloudways for many years now to host a server with multiple sites and I really love the experience so far. Whenever I have an issue, the Support team is always so helpful to fix it. Today my server went down because I didn't set the settings right. Manahil from the Support team not only helped get my server back up, but also looked at the cause and helped optimize the settings to make my server run better in the future. I really appreciate the team going beyond what was asked to help the customer long term!

the customer named Muteeb attended to me kindly. including others that i can't remember their names. they always attend to customers well.

Ready, Fast, Efficient, honestly, the best hosting solution I've used for WordPress over the years.
Special thanks to M.Zohaib Akhtar, he's always got my back.

I've had a great experience with Cloudways over the years. They've always been a reliable partner, providing high-quality services and support that really helps my daily work. I'd like to especially mention the help from Mr. M. Zohaib Akhtar recently. He answered all my questions with great professionalism, attention, and efficiency, making sure everything was fixed in the best way. I highly recommend Cloudways. It's a company that gives you reliability, expertise, and amazing support.

Laiba!!!!!!! They handled even the smallest technical details with great care, which was a huge help. Above all, their response speed was incredibly fast. Truly outstanding customer satisfaction.

I knew something was wrong but I had no idea how to solve it. MonishRaj took the time to understand the issue and track down what was really causing it. I never would have gotten there on my own! It's so helpful to have knowledgeable people ready to help.

M.Zohaib Akhtar did a great job, I want to praise Ovais Hussain too, both did fast and professional work :)

Muteeb was very helpful. My site was down and he got it back up quickly. He was a great help!

We've been working with Cloudways for a long time and the service is amazing. Our account manager, Rashmi, is great. Very attentive, always happy to help and proactive in suggesting how we can best use the platform through server recommendations, performance improvements and technical support. The Malware Protection add on and the new CPU Optimised Servers have been game changers for us as an agency. I would highly recommend Cloudways!

They gave a very fast response to fix the problem!

I've been a customer for five years and I love it. Whenever I need help, I use the live chat, and what I need gets fixed really fast.

The assistant was very helpful; I really appreciated your support.

Because I'm new to these hosting services, I needed help picking the right plan for me. With the direct help of Zain, we were able to choose the correct plan, and he walked me through the setup. While I thought the AI chatbot was helpful, I really appreciated talking to a real person because I would have signed up for the wrong plan. Thank you so much for your help and I look forward to working with you later!

Just signed-up today for the Black Friday / Cyber Monday offer. The onboarding process by Zain and Shazaib was very smooth.

I needed help claiming the Black Friday deal and fixing a referral issue. Awais Iqbal helped me through the whole process. He was very patient and made sure my account was upgraded correctly. It's rare to get such efficient customer service. Highly recommended!

Muhammad Abdullah helped me today and he deserves to be thanked!
I was having some issues understanding the charges and billing system but he gave me tailored answers... Quick answering, to the point and clear.

It was great service. I was helped by Zain. Great guy.

تعامل جميل جدا.وتعاون رائع ومعلومات مقدمة جميلة.ساعدني في كل شيئ

Cloudways gives excellent support and customer service. They always go above and beyond to fix any problems quickly and efficiently.

As a complete beginner I got a step-by-step tutorial from an amazing guy from customer support- Awais Iqbal. He answered all my questions and I'm ready to go. What a great service!

Hassaan was my tech and helped me through hours of trouble shooting and we finally got everything fixed.