Hostek, founded in 1998 in Tulsa, Oklahoma, is a seasoned web hosting provider specializing in ColdFusion, Windows, and Linux hosting solutions. Their focus on niche technologies like ColdFusion, serving developers and businesses with reliable, scalable plans, is admirable. Hostek, a part of Miss Group, operates data centers in the U.S. and Europe, ensuring high performance with a 99.999% uptime guarantee. Their cPanel and custom control panels simplify management, though recent customer feedback highlights slower support response times. Hostek’s commitment to managed hosting makes it a solid choice for technical users.
Hostek Review
Unbiased Hostek Reviews by 55 Real Customers
Pricing
See all plans- Shared Hosting $11.77 - $38.99
- VPS $31.50 - $302.40
- Managed WordPress $153.00 - $536.00
- Reseller Hosting $24.00 - $33.60
Server Locations
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Reading
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Enfield Town
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Kungaelv
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Karlskrona
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St. Louis
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Ashburn
Hostek, founded in 1998 in Tulsa, Oklahoma, is a seasoned web hosting provider specializing in ColdFusion, Windows, and Linux hosting solutions. Their focus on niche technologies like ColdFusion, serving developers and businesses with reliable, scalable plans, is admirable. Hostek, a part of Miss Group, operates data centers in the U.S. and Europe, ensuring high performance with a 99.999% uptime guarantee. Their cPanel and custom control panels simplify management, though recent customer feedback highlights slower support response times. Hostek’s commitment to managed hosting makes it a solid choice for technical users.
Hostek User Reviews
Real-world experiences with Hostek. From real customers.
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Had trouble with web security but support helped
I was trying to make my website more secure by using a 'con.php' file for database access.
After spending a few days stuck on the issue, I asked Hostek support for help. Chris from their team broke down the problem and showed me exactly how to fix it.
Vlad sorted out my cold fusion issue
Vlad was really helpful in fixing the problem I had with my coldfusion hosting.
Big thanks to Stef for the help
Many thanks to Stef for the expert and patient assistance.
Five stars for Hostek
The customer service is great. I can't thank Philip enough for walking me through everything.
Couldn't log in but Stef fixed it fast
I was having a really hard time logging into my account, but Stef got me back online in minutes. Thanks for the clear advice and quick, polite help. Keep it up, Stef! *****
Stefan and Philip were amazing
Stefan and Philip really went the extra mile to solve issues with my website. The support was fantastic.. quick feedback and smart solutions made everything smooth. Huge thanks!
Stefan was awesome with our issue
Stefan helped us resolve our problem quickly and even stayed in the chat until it was sorted.
Very helpful! Thank you!!!
Tack Dilmon!
Dilmon gjorde ett fantastiskt jobb och förvandlad min missnöjdhet till nöjdhet. :)
Had login issues but Joao guided me
I was having some trouble logging into my website account. Joao helped me from start to finish with a lot of patience until I fixed it. He was really helpful and walked me through step by step to solve my problem. 5 stars for the service.
Hostek is always responsive
I've always found Hostek to be quick to help when I have issues with my domain and email. Vlad made sure all those SSL error messages stopped flooding in.
World-class support and service
Unmatched world-class support and service!
Philip, you're the best at helping and supporting!
Thank you so much, Philip, for such an amazing experience!
If you need top hosting with world-class support, Hostek is the place.
Exceptional support reps
I've used Hostek for my websites for almost 20 years, and it's been very good. Some support reps stand out, and Vlad is one of them. He responds fast and is determined to fix any problem.
Hostek has gotten much better lately
Hostek has improved a lot recently. Their customer service is fast, polite, and super patient. Vlad, Fin, Tasha, and Hassan, among others, passed the issue between them smoothly, so I got a solution quickly and easily.
Thanks Philip for getting my site back
Thank you to Philip for restoring my website. Hostek promises help 24/7 all year, and they really mean it. Highly recommended—best hosting company I've used in 30 years.
Not friendly at all
I've been trying to close my account by email and chat. I chatted with an agent, but when he had to look into my account, he ended the chat suddenly. Also, Hostek assumes everyone has a smartphone for QR codes, and if you don't, there's no way to access your account.
They closed their UK office, so you can't talk to anyone in person.
AVOID... you'd get better responses from zoo animals.
Joao got it done for me!
Joao handled it! Thank you!
Troubles with my business site
My main business site, where I handle about 30 domains for clients, went down and delayed customer payments. Joao got the site running again.
I'd steer clear of Hostek. Shocking behavior.
I'd avoid Hostek because they seem desperate for money in a way I've never seen with a hosting company. In the past year, they changed the billing cycle so they charged 13 months last year. This year, they hiked the monthly cost by 100% without warning. Even with automated billing, they don't charge when an invoice is generated, they wait to add a late fee, then suddenly charge the card on file. Everything points to this company going downhill fast and scrambling for cash. After years with Hostek, I'm now searching for a new host.
Quick and effective support
Joao was my support person, and he handled the issue fast, communicated clearly, and solved it quickly. He also explained the solution, which is helpful if it happens again. Excellent support.
Fast and friendly
Joao got in touch right away and helped me with my issue.
Great
Mr. Vlad and the team members are very supportive and help us find and fix any issues faster.
Det omöjliga kunde genomföras!!!
Det har varit omöjligt för mig att komma runt Apple och Microsoft för att få min e-post att funka hos er. Men med Renates detaljerade och omtänksamma support lyckades jag äntligen med både min iPhone och ThinkPad-laptopen. Jag har skjutit upp det sedan våren. Men nu la jag en hel halvdag på att göra det. Jag satte mig med dina mail – läste noga. Tog det steg för steg. iPhone tog 10 min. Datorn 30 min (Microsoft var lite krångligare – jag gjorde fel en gång). STORT TACK! RENATE!!
I've always had great service from Hostek
I've always had excellent service from Hostek and would highly recommend them. A special shout-out to Vlad who was outstanding in helping with a complex technical issue recently.
So glad Vlad is super helpful. Hostek rocks!
We've been with Hostek for 15 years. The tech support team is great at fixing any problems that come up. Vlad especially is a friendly and capable support member. Thanks, Vlad. You've saved us time and effort many times by helping when trouble arises. Good job!
20 years and I'm out (awful service)
I've been with this company (from Pickaweb) for nearly 20 years, but no more. Can't talk to an agent or submit a ticket, and they raised my prices 50% without telling me. Awful service.
Superior tech support
I originally bought my domain from Pickaweb, which was taken over by Hostek. After having a stroke, I needed to cut costs, and Ivan from Hostek tech support went above and beyond to help me set up my MS Exchange email. So far, so good, no downtime after 24 hours! Thanks Vlad.
Stef was quick and helped with DNS changes
Stef was very responsive and assisted us with our DNS changes. I appreciate the help. Thanks. Marcus
Vlad did a great job with my website migration
Vlad did a fantastic job helping me move my website!
Their awesome support keeps me as a customer
Their amazing support is why I've stayed a customer for so many years. Today was no different! Thank you, Stefan!
Vlad found why my site wasn't working
Vlad was great at identifying why my site wasn't working right. He responded right away and got straight to the point. Thanks Vlad.
Philip was super helpful and fixed my issues fast
Philip was really helpful and resolved my problems very quickly! I'm very happy with the tech support from Hostek!
Got help from a real person who fixed things fast
I was completely locked out of my account because of my own mistake. I thought my email data was gone for good. Then I started a support chat with Stef.. in 5 minutes, no hassle, the problem was fixed. He stayed to make sure, and now he's on my Christmas card list. Great service! a nice change from the 'AI bots' that cause so much frustration. One small note for Hostek: on your website, it seems you need to be logged in to use 'Contact Us', so if you're locked out, that's not helpful. I had to create a new account to get help for the old one, which seems inefficient :)
Enjoy being part of the community
Enjoy being part of the community! The guys are always helpful and 100% trustworthy. Highly recommended! And the amazing customer support is the cherry on top.
Vlad and team resolved file pointing issue
Vlad, along with Hassan, Nivin, and Fin, worked with my webmaster to look at a complex problem and find a solution. Vlad was friendly, polite, responsive, and experienced enough to sort out my situation in two days. I'm grateful for his help! I've been with Hostek for a long time. Their customer support has always been good, but I really miss their phone service, it was a valuable resource.
Figured out why...
After trying to understand why a certain feature wasn't showing on my WordPress site, Vlad figured out the issue and adjusted the hosting environment to make it work!
Great customer service
I had a really positive experience with Stefan, who turned what seemed like an unsolvable problem of my own making into a fixed one. He was patient, kind, and effective, exactly what you need in that situation.
24 hours and still no support response
It's been 24 hours and still no answer from support. My website got messed up a second time after I had to fix it myself. I can't believe how little they care about 'support'.
Great support and quick fix
Stef fixed my issue really fast and knew his stuff. First-class service.
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Hostek Pricing
Exploring Hostek's 4 services & the features of their 32 plans
Hostek WordPress Hosting
Hostek offers 3 managed WordPress hosting plans
| Plan Name | Websites | Space | Bandwidth | Panel | Price | |
|---|---|---|---|---|---|---|
| WordPress Business | 10 | 150 GBSSD | Unlimited | cPanel | $153.00 | Details |
| WordPress Business XL | 50 | 400 GBSSD | Unlimited | cPanel | $229.70 | Details |
| WordPress Enterprise | 50 | 1 TBSSD | Unlimited | cPanel | $536.00 | Details |
Hostek VPS Hosting
Hostek offers 16 virtual private server (VPS) plans
| Plan Name | RAM | CPU | Space | Bandwidth | OS | Price | |
|---|---|---|---|---|---|---|---|
| Self-Managed - Starter | 2 GB | 1 × 2GHz | 50 GBSSD | Unlimited | $31.50 | Details | |
| Self-Managed Windows 4-GB | 4 GB | 2 cores | 75 GBSSD | 2 TB | $37.49 | Details | |
| Starter | 2 GB | 1 core | 70 GBSSD | 3 TB | $41.40 | Details | |
| Self-Managed - Silver | 4 GB | 2 × 2GHz | 100 GBSSD | Unlimited | $49.50 | Details | |
| Starter | 2 GB | 2 cores | 50 GBSSD | Unlimited | $51.30 | Details | |
| Silver | 4 GB | 2 cores | 100 GBSSD | 5 TB | $57.60 | Details | |
| Silver | 4 GB | 4 cores | 100 GBSSD | Unlimited | $69.30 | Details | |
| Self-Managed Windows 8-GB | 8 GB | 4 cores | 150 GBSSD | 3 TB | $81.25 | Details | |
| Self-Managed Windows 12-GB | 12 GB | 4 cores | 200 GBSSD | 4 TB | $106.25 | Details | |
| Self-Managed - Business | 8 GB | 4 × 2GHz | 200 GBSSD | Unlimited | $112.50 | Details | |
| Business | 8 GB | 4 cores | 200 GBSSD | Unlimited | $138.60 | Details | |
| Business | 8 GB | 4 cores | 200 GBSSD | Unlimited | $154.00 | Details | |
| Adobe ColdFusion VPS - Starter | 3 GB | 1 core | 80 GBSSD | Unlimited | $163.80 | Details | |
| Adobe ColdFusion VPS - Silver | 6 GB | 2 cores | 150 GBSSD | Unlimited | $220.50 | Details | |
| Self-Managed Windows 32-GB | 32 GB | 8 cores | 400 GBSSD | 6 TB | $256.25 | Details | |
| Adobe ColdFusion VPS - Business | 12 GB | 4 cores | 200 GBSSD | Unlimited | $302.40 | Details |
Hostek Resellers
Hostek offers 2 reseller hosting plans
| Plan Name | Space | Bandwidth | Panel | Price | |
|---|---|---|---|---|---|
| Windows Reseller Shared Server | UnlimitedSSD | Unlimited | Custom | $24.00 | Details |
| ColdFusion Reseller | UnlimitedSSD | Unlimited | Custom | $33.60 | Details |
Hostek FAQs
Your Hostek Questions, Answered by HostDean Experts
Where is Hostek based?
Hostek is headquartered in United States. Their main office is located in 7633 East 63rd Place #300, Tulsa, Oklahoma 74133, United States.
How old is Hostek?
Hostek is 28 years old. It was founded in 1998.
How much does Hostek cost?
Hostek prices start at $11.77 for their Shared Hosting cheapest plan.
Does Hostek accept PayPal payments?
Yes, you can pay for Hostek services using PayPal.
Can I pay Hostek monthly?
Yes, Hostek accepts monthly payments. They give you the option to pay for their services on a month-by-month basis.
Does Hostek offer a money-back guarantee?
Yes, Hostek offers 30-day money-back guarantee. So, if you cancel within the first 30 days, you will probably be eligible for a full refund.
Please, be aware that some services like domain registration/transfer, SSL certificates, and some addon services are usually non-refundable. Additionally, some providers have hidden terms and conditions that may make it difficult to get a refund, so make sure to read Hostek's refund policy before you sign up.
What currencies does Hostek accept for payments?
Hostek primarily accepts payments in United States Dollar (USD). The company may also accept other currencies based on regional availability and your payment method. For the most accurate and up-to-date information, please verify the accepted currencies on Hostek's website during checkout.
Where are Hostek servers located?
Hostek servers are located in 6 data centers that are located in the following locations:
How will I get support from Hostek?
When you need support from Hostek, you can get help by one of the following methods:
- Searching their knowledge base.
- Sending an email to their support team.
- Contacting Hostek's support via live chat.
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