Unbiased Hostek Reviews by 55 Real Customers

Hostek, founded in 1998 in Tulsa, Oklahoma, is a seasoned web hosting provider specializing in ColdFusion, Windows, and Linux hosting solutions. Their focus on niche technologies like ColdFusion, serving developers and businesses with reliable, scalable plans, is admirable. Hostek, a part of Miss Group, operates data centers in the U.S. and Europe, ensuring high performance with a 99.999% uptime guarantee. Their cPanel and custom control panels simplify management, though recent customer feedback highlights slower support response times. Hostek’s commitment to managed hosting makes it a solid choice for technical users.

4.5
Superb
51 4
Performance
4.5
Reliability
4.5
Pricing
4.5
Support
4.5
Features
4.6

Server Locations

  • Flag of Great Britain Reading
  • Flag of Great Britain Enfield Town
  • Flag of Sweden Kungaelv
  • Flag of Sweden Karlskrona
  • Flag of United States St. Louis
  • Flag of United States Ashburn

Hostek, founded in 1998 in Tulsa, Oklahoma, is a seasoned web hosting provider specializing in ColdFusion, Windows, and Linux hosting solutions. Their focus on niche technologies like ColdFusion, serving developers and businesses with reliable, scalable plans, is admirable. Hostek, a part of Miss Group, operates data centers in the U.S. and Europe, ensuring high performance with a 99.999% uptime guarantee. Their cPanel and custom control panels simplify management, though recent customer feedback highlights slower support response times. Hostek’s commitment to managed hosting makes it a solid choice for technical users.

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Hostek User Reviews

Real-world experiences with Hostek. From real customers.

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Ed MacDonald From United States
Ed MacDonald

Had trouble with web security but support helped

I was trying to make my website more secure by using a 'con.php' file for database access.
After spending a few days stuck on the issue, I asked Hostek support for help. Chris from their team broke down the problem and showed me exactly how to fix it.

Glenda Farmer From Australia
Glenda Farmer

Vlad sorted out my cold fusion issue

Vlad was really helpful in fixing the problem I had with my coldfusion hosting.

Mr George Hill From Great Britain
Mr George Hill

Big thanks to Stef for the help

Many thanks to Stef for the expert and patient assistance.

Matt Nicholson From Great Britain
Matt Nicholson

Five stars for Hostek

The customer service is great. I can't thank Philip enough for walking me through everything.

Terry Smith From Great Britain
Terry Smith

Couldn't log in but Stef fixed it fast

I was having a really hard time logging into my account, but Stef got me back online in minutes. Thanks for the clear advice and quick, polite help. Keep it up, Stef! *****

Kimberly Rex From United States
Kimberly Rex

Stefan and Philip were amazing

Stefan and Philip really went the extra mile to solve issues with my website. The support was fantastic.. quick feedback and smart solutions made everything smooth. Huge thanks!

BB Bead Co From United States
BB Bead Co

Stefan was awesome with our issue

Stefan helped us resolve our problem quickly and even stayed in the chat until it was sorted.
Very helpful! Thank you!!!

kund From Sweden
kund

Tack Dilmon!

Dilmon gjorde ett fantastiskt jobb och förvandlad min missnöjdhet till nöjdhet. :)

Fathima Shabani From Great Britain
Fathima Shabani

Had login issues but Joao guided me

I was having some trouble logging into my website account. Joao helped me from start to finish with a lot of patience until I fixed it. He was really helpful and walked me through step by step to solve my problem. 5 stars for the service.

Angus Mackenzie From Great Britain
Angus Mackenzie

Hostek is always responsive

I've always found Hostek to be quick to help when I have issues with my domain and email. Vlad made sure all those SSL error messages stopped flooding in.

Tony & Friends From United States
Tony & Friends

World-class support and service

Unmatched world-class support and service!

Philip, you're the best at helping and supporting!
Thank you so much, Philip, for such an amazing experience!

If you need top hosting with world-class support, Hostek is the place.

Marlene M. From United States
Marlene M.

Exceptional support reps

I've used Hostek for my websites for almost 20 years, and it's been very good. Some support reps stand out, and Vlad is one of them. He responds fast and is determined to fix any problem.

amanda marmot From Great Britain
amanda marmot

Hostek has gotten much better lately

Hostek has improved a lot recently. Their customer service is fast, polite, and super patient. Vlad, Fin, Tasha, and Hassan, among others, passed the issue between them smoothly, so I got a solution quickly and easily.

Steve P. From Great Britain
Steve P.

Thanks Philip for getting my site back

Thank you to Philip for restoring my website. Hostek promises help 24/7 all year, and they really mean it. Highly recommended—best hosting company I've used in 30 years.

Ross M From Great Britain
Ross M

Not friendly at all

I've been trying to close my account by email and chat. I chatted with an agent, but when he had to look into my account, he ended the chat suddenly. Also, Hostek assumes everyone has a smartphone for QR codes, and if you don't, there's no way to access your account.

They closed their UK office, so you can't talk to anyone in person.
AVOID... you'd get better responses from zoo animals.

Dianne Parling From United States
Dianne Parling

Joao got it done for me!

Joao handled it! Thank you!

BSL Systems Ltd. From United States
BSL Systems Ltd.

Troubles with my business site

My main business site, where I handle about 30 domains for clients, went down and delayed customer payments. Joao got the site running again.

Mr Davies From Great Britain
Mr Davies

I'd steer clear of Hostek. Shocking behavior.

I'd avoid Hostek because they seem desperate for money in a way I've never seen with a hosting company. In the past year, they changed the billing cycle so they charged 13 months last year. This year, they hiked the monthly cost by 100% without warning. Even with automated billing, they don't charge when an invoice is generated, they wait to add a late fee, then suddenly charge the card on file. Everything points to this company going downhill fast and scrambling for cash. After years with Hostek, I'm now searching for a new host.

Peter Doolittle From United States
Peter Doolittle

Quick and effective support

Joao was my support person, and he handled the issue fast, communicated clearly, and solved it quickly. He also explained the solution, which is helpful if it happens again. Excellent support.

Tina Sabuco From United States
Tina Sabuco

Fast and friendly

Joao got in touch right away and helped me with my issue.

mani kandan From India
mani kandan

Great

Mr. Vlad and the team members are very supportive and help us find and fix any issues faster.

Borgs Villahotell From Sweden
Borgs Villahotell

Det omöjliga kunde genomföras!!!

Det har varit omöjligt för mig att komma runt Apple och Microsoft för att få min e-post att funka hos er. Men med Renates detaljerade och omtänksamma support lyckades jag äntligen med både min iPhone och ThinkPad-laptopen. Jag har skjutit upp det sedan våren. Men nu la jag en hel halvdag på att göra det. Jag satte mig med dina mail – läste noga. Tog det steg för steg. iPhone tog 10 min. Datorn 30 min (Microsoft var lite krångligare – jag gjorde fel en gång). STORT TACK! RENATE!!

John Williams From Great Britain
John Williams

I've always had great service from Hostek

I've always had excellent service from Hostek and would highly recommend them. A special shout-out to Vlad who was outstanding in helping with a complex technical issue recently.

Ran From India
Ran

So glad Vlad is super helpful. Hostek rocks!

We've been with Hostek for 15 years. The tech support team is great at fixing any problems that come up. Vlad especially is a friendly and capable support member. Thanks, Vlad. You've saved us time and effort many times by helping when trouble arises. Good job!

Jason From Great Britain
Jason

20 years and I'm out (awful service)

I've been with this company (from Pickaweb) for nearly 20 years, but no more. Can't talk to an agent or submit a ticket, and they raised my prices 50% without telling me. Awful service.

Andrew P From Great Britain
Andrew P

Superior tech support

I originally bought my domain from Pickaweb, which was taken over by Hostek. After having a stroke, I needed to cut costs, and Ivan from Hostek tech support went above and beyond to help me set up my MS Exchange email. So far, so good, no downtime after 24 hours! Thanks Vlad.

Marcus West From United States
Marcus West

Stef was quick and helped with DNS changes

Stef was very responsive and assisted us with our DNS changes. I appreciate the help. Thanks. Marcus

Bill Murray From United States
Bill Murray

Vlad did a great job with my website migration

Vlad did a fantastic job helping me move my website!

Brian Miner From United States
Brian Miner

Their awesome support keeps me as a customer

Their amazing support is why I've stayed a customer for so many years. Today was no different! Thank you, Stefan!

Bill Pournaras From Great Britain
Bill Pournaras

Vlad found why my site wasn't working

Vlad was great at identifying why my site wasn't working right. He responded right away and got straight to the point. Thanks Vlad.

Anna Glinkina From United Arab Emirates
Anna Glinkina

Philip was super helpful and fixed my issues fast

Philip was really helpful and resolved my problems very quickly! I'm very happy with the tech support from Hostek!

Mr eBuyer From Great Britain
Mr eBuyer

Got help from a real person who fixed things fast

I was completely locked out of my account because of my own mistake. I thought my email data was gone for good. Then I started a support chat with Stef.. in 5 minutes, no hassle, the problem was fixed. He stayed to make sure, and now he's on my Christmas card list. Great service! a nice change from the 'AI bots' that cause so much frustration. One small note for Hostek: on your website, it seems you need to be logged in to use 'Contact Us', so if you're locked out, that's not helpful. I had to create a new account to get help for the old one, which seems inefficient :)

Stanislav Khilchenkov From Argentina
Stanislav Khilchenkov

Enjoy being part of the community

Enjoy being part of the community! The guys are always helpful and 100% trustworthy. Highly recommended! And the amazing customer support is the cherry on top.

Bill From United States
Bill

Vlad and team resolved file pointing issue

Vlad, along with Hassan, Nivin, and Fin, worked with my webmaster to look at a complex problem and find a solution. Vlad was friendly, polite, responsive, and experienced enough to sort out my situation in two days. I'm grateful for his help! I've been with Hostek for a long time. Their customer support has always been good, but I really miss their phone service, it was a valuable resource.

Moshe Cohen From United States
Moshe Cohen

Figured out why...

After trying to understand why a certain feature wasn't showing on my WordPress site, Vlad figured out the issue and adjusted the hosting environment to make it work!

Julian Grove-Haworth From Great Britain
Julian Grove-Haworth

Great customer service

I had a really positive experience with Stefan, who turned what seemed like an unsolvable problem of my own making into a fixed one. He was patient, kind, and effective, exactly what you need in that situation.

Steven Favell From Great Britain
Steven Favell

24 hours and still no support response

It's been 24 hours and still no answer from support. My website got messed up a second time after I had to fix it myself. I can't believe how little they care about 'support'.

clive jones From Great Britain
clive jones

Great support and quick fix

Stef fixed my issue really fast and knew his stuff. First-class service.

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Hostek Pricing

Exploring Hostek's 4 services & the features of their 32 plans

Hostek Shared Hosting

Hostek offers 11 shared web hosting plans

Plan Name Websites Space Bandwidth Panel Price
1 5 GBSSD 100 GB Custom $11.77
3 UnlimitedSSD Unlimited cPanel $11.99
3 10 GBSSD Unlimited Custom $13.18
1 5 GBSSD 100 GB Custom $15.90
1 10 GBSSD 250 GB Custom $18.89
1 10 GBSSD 200 GB Custom $21.87
1 30 GBSSD Unlimited Custom $22.68
3 UnlimitedSSD Unlimited cPanel $22.99
3 10 GBSSD Unlimited Custom $27.27
1 15 GBSSD Unlimited cPanel $29.07
1 30 GBSSD Unlimited cPanel $38.99

Hostek WordPress Hosting

Hostek offers 3 managed WordPress hosting plans

Plan Name Websites Space Bandwidth Panel Price
10 150 GBSSD Unlimited cPanel $153.00
50 400 GBSSD Unlimited cPanel $229.70
50 1 TBSSD Unlimited cPanel $536.00

Hostek VPS Hosting

Hostek offers 16 virtual private server (VPS) plans

Plan Name RAM CPU Space Bandwidth OS Price
2 GB 1 × 2GHz 50 GBSSD Unlimited
Linux
$31.50
4 GB 2 cores 75 GBSSD 2 TB
Windows
$37.49
2 GB 1 core 70 GBSSD 3 TB
Windows
$41.40
4 GB 2 × 2GHz 100 GBSSD Unlimited
Linux
$49.50
2 GB 2 cores 50 GBSSD Unlimited
Linux
$51.30
4 GB 2 cores 100 GBSSD 5 TB
Windows
$57.60
4 GB 4 cores 100 GBSSD Unlimited
Linux
$69.30
8 GB 4 cores 150 GBSSD 3 TB
Windows
$81.25
12 GB 4 cores 200 GBSSD 4 TB
Windows
$106.25
8 GB 4 × 2GHz 200 GBSSD Unlimited
Linux
$112.50
8 GB 4 cores 200 GBSSD Unlimited
Windows
$138.60
8 GB 4 cores 200 GBSSD Unlimited
Linux
$154.00
3 GB 1 core 80 GBSSD Unlimited
Windows
$163.80
6 GB 2 cores 150 GBSSD Unlimited
Windows
$220.50
32 GB 8 cores 400 GBSSD 6 TB
Windows
$256.25
12 GB 4 cores 200 GBSSD Unlimited
Windows
$302.40

Hostek Resellers

Hostek offers 2 reseller hosting plans

Plan Name Space Bandwidth Panel Price
UnlimitedSSD Unlimited Custom $24.00
UnlimitedSSD Unlimited Custom $33.60

Hostek FAQs

Your Hostek Questions, Answered by HostDean Experts

Where is Hostek based?

Hostek is headquartered in United States. Their main office is located in 7633 East 63rd Place #300, Tulsa, Oklahoma 74133, United States.

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