KnownHost Review
Unbiased KnownHost Reviews by 56 Real Customers
Pricing
See all 55 plans- Shared Hosting $3.47 - $19.98
- VPS $5 - $143.25
- Dedicated Server $19.6 - $436.25
- Managed WordPress $5.98 - $19.98
- Cloud Hosting $8 - $183.25
- Reseller $9.98 - $29.98
Server Locations
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Amsterdam
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Atlanta
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Seattle
KnownHost User Reviews
Real-world experiences with KnownHost. From real customers.
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Really impressed with KH's service
I've been suggesting KnownHost to my clients for some time. Recently their support team really surprised me with how good they were. The service quality, how well everything runs, and the help I get are all excellent. Big thanks to the team!
KH is one of the best hosting companies I've used
KnownHost doesn't offer phone support and I've noticed their billing department sometimes makes errors. But they're pretty quick to respond, know what they're doing, and are actually helpful. This matters a lot when you're first moving your website and domain over to them.
They use NameSilo for domains which has a control panel that's easy to use and some other good points. Their email support replies super fast.. you'll get an answer just minutes after opening a ticket. If there's something the first person can't handle, it gets passed up to the team leader or even to senior management. Jonathan K. from management is really professional.
Compared to other hosts I've tried, KnownHost comes out on top. I'd definitely recommend giving them a try.
Managed VPS has been great for me
I've had a VPS with KnownHost since 2017, using their managed service, and it's been really good.
First off, I can hardly remember any times when the server was down in all these years. Also, whenever I've needed to contact support, they reply quickly and actually solve the problem. The support team is helpful and they've done more than I expected several times.
I'd definitely recommend KnownHost if you need managed VPS hosting. Having help available anytime of day is really valuable and has helped me out of tough spots more than once.
Really good customer service
Overall, for what they offer and in this market, KH provides a solid service. Their customer support is excellent - the staff are helpful and reply fast. I'm really thankful to the team and how smoothly everything runs. I'll post an update if anything changes, but for now everything's working well. Thanks KnownHost.
Great help and reliable service
I've been with Knownhost since 2020, starting with a VPS and now on a reseller plan. I've used different hosting companies for close to 30 years, and Knownhost is definitely among the best I've tried.
The technical support is impressive - they answer any question within minutes, the server uptime is solid, and when there's been an occasional issue, they've been completely open about it.
What I appreciate most is the peace of mind knowing everything will work properly.
24/7 support that actually knows their stuff
Support available all day and night with people who actually understand what they're doing? Absolutely yes! No more waiting around for days just to get basic problems fixed.
The speed improvement was obvious right away
I could tell the speed was better immediately after switching. The number of people leaving my site quickly dropped by 30%.
Now my visitors actually stick around and look at my content!
I asked a silly question really late at night
One time I asked a pretty dumb question at 3 in the morning. Instead of making me feel stupid, their support person helped me through it like it was the middle of the day. That's what I call patience.
As a solo business owner with no extra time
I run my business alone and don't have any time to deal with server problems.
They handle everything so I can concentrate on my business. It feels like having an IT team working for me without the high cost.
Their support team answers quicker than my closest friend
Their support team replies faster than my best friend does. And they actually fix things instead of just talking about it!
My previous host charged for every little extra
My old hosting company kept charging me extra for every little thing. KnownHost included SSL certificates and backups for free, and they even helped make my database work better. It felt like I'd found something really special.
Moved 15 client websites to KnownHost's reseller plan
I transferred 15 client sites over to KnownHost's reseller package. Since then I haven't heard a single complaint, just clients asking 'Why is everything so much faster now?'
Treated like a criminal over a small order
I made a simple $3 order with them, expecting an easy setup like I've had with other hosting companies. Instead, they flagged my order for review and demanded I send a copy of my ID and part of my debit card. This felt completely unnecessary since I gave them correct information and never had this issue with other shared hosting providers. They also suggested I might be using their service for something against their rules. If you want to be treated like you're doing something illegal just because their fraud system made a mistake, then go ahead. No good hosting company should treat paying customers like potential criminals over a $3 shared hosting plan. I asked for a refund right away. I won't do business with a company that treats customers this way.
Excellent company
I've been with Known Host from 2010 until 2024.
They have the best server quality and fast support that's friendly when I have any server issues. I really like KnownHost.
If you need to start or grow a web hosting business in your country, you should definitely sign up with Known Host.
Really great people
Really great people. Daniel from Knownhost has shown multiple times that he's amazing.
Good prices and very friendly and helpful service.
Good prices and reliable support
Reasonable pricing, dependable support, and they're privately owned.
Most hosting companies are owned by investment groups that only care about profits. KnownHost is one of the few really good hosting companies still around.
Good people to work with
Good people, they know what they're doing and are friendly!
The prices are affordable and the service is fantastic
Terrible experience with KnownHost - Stay away!
I've had nothing but problems with KnownHost since they changed from Host-Asset to their current name. My experience has been a complete disaster, and I strongly suggest anyone thinking about using them to look elsewhere. 1 - Awful Customer Support Their support team is completely unhelpful. Every time I asked for help, I got dismissive answers with no real solutions. It's obvious they care more about making money than actually helping customers. 2 - Misleading Pricing When they switched from Host-Asset to KnownHost, they suddenly raised renewal prices without any warning. What used to be a fair, fixed price became an ridiculously high renewal cost. This felt like a classic bait and switch tactic. 3 - Unfair Account Suspension The last straw was when they suspended my account for no good reason. They said I was sending spam emails, which was completely untrue. When I looked into it, I found that an injected file in my root directory was the problem - and I had nothing there but a blank index file. Instead of giving me time to fix it, they shut down my account in less than 12 hours! They even tried to close my other domains, even though they were on separate invoices. This was completely unacceptable. 4 - Blaming Me and No Responsibility They wouldn't take responsibility for the issue, trying to put the blame on me even though the problem came from a security issue on their end. This lack of professionalism and accountability is just not acceptable from a hosting provider. Because of all this, I'm moving all six of my domains to a different hosting service. I wouldn't recommend KnownHost to anyone. They're not trustworthy, not professional, and seem to only want to take advantage of their customers. Save yourself the trouble and find another hosting company!
Great Customer Service replied super fast
Customer Service replied way too quickly and fixed my issue in under 30 minutes. Big thanks to their Customer Service team!
I'm switching from A2 Hosting to KNOWNHOST with a new 3-year reseller plan. Now I won't have to charge my web hosting customers too much every year. I can sleep peacefully at night...
Rude company, not willing to help. Customer since 2014
I've been with Knownhost since 2014. Our invoice for the next billing period (yearly) is a few days late. I wanted to keep using their server, just move to a cheaper plan. To my surprise, the salesperson Deborah answered me with a condescending attitude. She said I need to pay the invoice first, before they would even think about moving us to a lower tier. Clearly they don't want to help. Stay away from this awful hosting company. Terrible service and rude people running the business.
I've been their customer for over 8 years
I've been KnownHost's customer for over 8 years.
I really appreciate you guys!!
Good customer support with quick responses
Good customer support with fast replies. I'm new to building websites and taught myself, so I know just enough to cause problems sometimes. Knownhost answered my questions, fixed my issues, and gave me advice to stop the same problems from happening again.
I'm about to hit 18 years with them
I'm about to reach 18 years of having services with KnownHost.
I think that tells you everything you need to know.
Voy a cumplir 18 años teniendo servicios con Knownhost.
Creo que eso lo dice todo.
I will never use these people again
Not only did the server keep having problems but when we asked to cancel within the 30-day period they said they would refund the money but instead of giving a refund they decided to create an outstanding invoice saying we owed them money. Now I have to file a dispute with my bank because their billing department didn't do what they said they would do.
Very satisfied customer, give them a try
Just moved from HostGator after 15 years. Our server was down for over 47 hours in less than 30 days.
So far our experience with knownhost has been great from questions before buying to help with moving our site (which went smoothly). The website speed is so much faster already!
Really happy to not have to worry about hours of downtime and to talk to people who understand what I'm saying!
Best hosting provider
Best hosting provider. definitely recommended!!
Knownhost really stands out
Knownhost goes beyond what you'd expect with solid hosting infrastructure, really fast speeds, and a support team that's dedicated. Their focus on security and making customers happy makes them a great choice for hosting needs.
Overall really good service
Best hosting provider and their support responds very quickly.
Outstanding web hosting quality
Knownhost provides really good web hosting with reliable services, excellent customer support, and competitive prices, making it a top pick for smooth online experiences. Their commitment to keeping sites online and performing well sets them apart in the hosting industry.
Awesome web hosting company
Awesome web hosting provider. They have the best security, speed and support system.
Thanks to Knownhost.com
Knownhost is the best choice for me
Yes, I'm using knownhost and it has good security. Would definitely recommend!
Great combination of reliability, speed and good support
Knownhost offers outstanding web hosting with reliable and really fast servers.
Their excellent customer support makes sure any problems get solved quickly, making them a top choice for hosting services.
With competitive pricing and an easy-to-use interface, Knownhost stands out for being reliable and putting customers first.
Excellent hosting provider
I've been using Knownhost since August 2023. They have the best support response times and problem-solving skills.
Their VPS and Dedicated hosting are both amazing. I tried many hosting companies before but now I can see Knownhost is one of the best.
Thanks to Knownhost and their team members.
Try a different company
About a month back, a complete outage at their data center in Seattle left many of us customers down for a full day. They didn't seem to have any backup plan or process. They had to fix everything manually. And even then things went wrong - it didn't help that the admins were in the forums being argumentative about people's comments. Then today in the middle of the work day, our server goes offline. Email, domain... everything. I contacted tech support and they told me they were moving the VPS between nodes and that there would be some downtime. Did they tell us beforehand? No. Could they have done this move after business hours? Probably. Completely ridiculous and this company is a total mess.
Really exceptional!
I've been with Knownhost for a while and they're definitely the best host I've used so far.
They're fast, friendly and professional and I can't find any faults with them!
Used more than 15 web hosts - Known Host is the best
I've tried many hosts over the 30+ years I've been running websites. I can't say enough good things about Known Host. They're always so quick to respond, and repeatedly provide excellent customer service.
I was inspired to write this review after employee Nivin P. went out of their way to help fix an issue on one of my websites. The level of support they provided was incredible and I wanted to specifically mention them for that amazing support.
Worst experience they might scam you
I was using their services since 2019, their renewal prices went up and they pressured me to switch to a more expensive reseller package. I decided to move my files from their server and then the WORST thing happened. They told me on chat that I would be able to move my files until Tuesday, but they suddenly suspended my services and asked me to pay 20 USD to access my WHM for just 2 minutes to download the backup. I had a long discussion with their support team and they just kept pushing me to pay money. My website was down for 4 hours just waiting for their support to respond. Their support team is poor and they might scam you. I have 4 USD left in their so-called in-house credit that they overcharged me, just to show how flawed their system is. Stay away and pick a better Web host...!!
Excellent server and customer service!
I've been a Knownhost customer for a few years now. I think they're one of the best hosts out there. Their support department is fantastic and stayed with me until the issue was fixed. The server itself is top quality and I'm really happy. Special mention to Adam, Leena, and Robert who helped me recently. Cheers!
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KnownHost Pricing
Exploring KnownHost's 6 services & the features of their 55 plans
KnownHost Cloud Hosting
KnownHost offers 12 cloud web hosting plans
| Plan | RAM | CPU | Space | Bandwidth | OS | Price | |
|---|---|---|---|---|---|---|---|
| Entry Unmanaged Cloud | 1 GB | 1 core | 20 GBNVMe | 2 TB | $8.00 | Details | |
| Entry Plus Unmanaged Cloud | 2 GB | 1 core | 40 GBNVMe | 2 TB | $15.00 | Details | |
| Basic Unmanaged Cloud | 6 GB | 4 cores | 80 GBNVMe | 4 TB | $30.00 | Details | |
| Standard Unmanaged Cloud | 8 GB | 6 cores | 140 GBNVMe | 6 TB | $50.00 | Details | |
| Basic Cloud Hosting | 6 GB | 4 cores | 80 GBNVMe | 4 TB | $53.25 | Details | |
| Professional Unmanaged Cloud | 12 GB | 8 cores | 220 GBNVMe | 8 TB | $70.00 | Details | |
| Standard Cloud Hosting | 8 GB | 6 cores | 140 GBNVMe | 6 TB | $73.25 | Details | |
| Professional Cloud Hosting | 12 GB | 8 cores | 220 GBNVMe | 8 TB | $93.25 | Details | |
| Premium Unmanaged Cloud | 16 GB | 10 cores | 280 GBNVMe | 10 TB | $100.00 | Details | |
| Premium Cloud Hosting | 16 GB | 10 cores | 280 GBNVMe | 10 TB | $123.25 | Details | |
| Extreme Unmanaged Cloud | 32 GB | 16 cores | 400 GBNVMe | 12 TB | $160.00 | Details | |
| Extreme Cloud Hosting | 32 GB | 16 cores | 400 GBNVMe | 12 TB | $183.25 | Details |
KnownHost WordPress Hosting
KnownHost offers 3 managed WordPress hosting plans
KnownHost VPS Hosting
KnownHost offers 16 virtual private server (VPS) plans
| Plan | RAM | CPU | Space | Bandwidth | OS | Price | |
|---|---|---|---|---|---|---|---|
| Entry VPS Server | 1 GB | 1 core | 25 GBNVMe | 2 TB | $5.00 | Details | |
| Entry Plus VPS Server | 2 GB | 2 cores | 50 GBNVMe | 3 TB | $10.00 | Details | |
| Basic VPS Server | 6 GB | 4 cores | 100 GBNVMe | 3 TB | $20.00 | Details | |
| Basic Semi-Dedicated Hosting | 4 GB | 2 cores | 75 GBNVMe | 2 TB | $28.00 | Details | |
| Standard VPS Server | 10 GB | 6 cores | 200 GBNVMe | 5 TB | $40.00 | Details | |
| Basic Managed VPS Server | 6 GB | 4 cores | 100 GBNVMe | 3 TB | $43.25 | Details | |
| Standard Semi-Dedicated Hosting | 6 GB | 4 cores | 125 GBNVMe | 4 TB | $44.00 | Details | |
| Professional Semi-Dedicated Hosting | 8 GB | 6 cores | 175 GBNVMe | 6 TB | $56.00 | Details | |
| Professional VPS Server | 12 GB | 8 cores | 300 GBNVMe | 6 TB | $60.00 | Details | |
| Standard Managed VPS Server | 10 GB | 6 cores | 200 GBNVMe | 5 TB | $63.25 | Details | |
| Premium Semi-Dedicated Hosting | 10 GB | 8 cores | 225 GBNVMe | 10 TB | $72.00 | Details | |
| Premium VPS Server | 14 GB | 10 cores | 350 GBNVMe | 8 TB | $80.00 | Details | |
| Professional Managed VPS Server | 12 GB | 8 cores | 300 GBNVMe | 6 TB | $83.25 | Details | |
| Premium Managed VPS Server | 14 GB | 10 cores | 350 GBNVMe | 8 TB | $103.25 | Details | |
| Extreme VPS Server | 16 GB | 16 cores | 500 GBNVMe | 10 TB | $120.00 | Details | |
| Extreme Managed VPS Server | 16 GB | 16 cores | 500 GBNVMe | 10 TB | $143.25 | Details |
KnownHost Dedicated Servers
KnownHost offers 16 dedicated server hosting plans
| Plan | CPU | RAM | Space | Bandwidth | OS | Price | |
|---|---|---|---|---|---|---|---|
| Intel Dual Xeon E5620 | 8 × 2.4GHz | 32 GB | 240 GBHDD | 10 TB | $19.60 | Details | |
| Intel Dual Xeon E5645 | 12 × 2.4GHz | 32 GB | 240 GBHDD | 10 TB | $29.60 | Details | |
| Intel Dual Xeon E5-2630 | 12 × 2.3GHz | 32 GB | 240 GBHDD | 10 TB | $39.60 | Details | |
| Intel Xeon E-2224 | 4 × 3.4GHz | 16 GB | 1.24 TBHDD | 10 TB | $95.85 | Details | |
| Intel Xeon E-2236 | 6 × 3.4GHz | 16 GB | 1.24 TBHDD | 10 TB | $110.85 | Details | |
| Intel Dual Xeon Silver 4208 | 16 × 2.1GHz | 32 GB | 1.48 TBHDD | 20 TB | $176.75 | Details | |
| Intel Xeon E-2246G | 6 × 3.6GHz | 16 GB | 1.24 TBHDD | 10 TB | $186.25 | Details | |
| AMD EPYC Rome 7302P | 16 × 3GHz | 32 GB | 960 GBNVMe | 20 TB | $186.75 | Details | |
| Intel Xeon E-6333P | 6 × 3.1GHz | 32 GB | 960 GBNVMe | 10 TB | $196.25 | Details | |
| Intel Xeon E-2436 | 6 × 2.9GHz | 32 GB | 960 GBNVMe | 10 TB | $196.25 | Details | |
| AMD Ryzen 5 5600x | 6 × 3.7GHz | 32 GB | 1 TBNVMe | 30 TB | $231.25 | Details | |
| Intel Xeon E-2488 | 8 × 3.2GHz | 32 GB | 960 GBNVMe | 10 TB | $246.25 | Details | |
| AMD Ryzen 9 5950x | 16 × 3.4GHz | 32 GB | 2 TBNVMe | 30 TB | $291.25 | Details | |
| AMD EPYC Milan 7313P | 16 × 3GHz | 32 GB | 960 GBNVMe | 20 TB | $311.25 | Details | |
| Intel Dual Xeon Silver 4210 | 20 × 2.2GHz | 64 GB | 2.96 TBHDD | 20 TB | $361.25 | Details | |
| Intel Dual Xeon Silver 4410T | 20 × 2.7GHz | 128 GB | 960 GBNVMe | 20 TB | $436.25 | Details |
KnownHost Resellers
KnownHost offers 4 reseller hosting plans
| Plan | Space | Bandwidth | Panel | Price | |
|---|---|---|---|---|---|
| Basic+ Reseller Hosting | 40 GBNVMe | 2 TB | cPanel | $9.98 | Details |
| Standard+ Reseller Hosting | 80 GBNVMe | 3 TB | cPanel | $12.98 | Details |
| Professional+ Reseller Hosting | 120 GBNVMe | 4 TB | cPanel | $17.98 | Details |
| Premium+ Reseller Hosting | 200 GBNVMe | Unlimited | cPanel | $29.98 | Details |
KnownHost FAQs
Your KnownHost Questions, Answered by HostDean Experts
Where is KnownHost based?
KnownHost is a United States based company. Their main office is located in 500 S. Australian Ave. Ste. 600 #1042, West Palm Beach, Florida 33401, United States.
How old is KnownHost?
KnownHost is 20 years old. It was founded in 2006.
How much does KnownHost cost?
KnownHost prices start at $3.47 for their Shared Hosting cheapest plan.
Can I pay KnownHost monthly?
Yes, KnownHost accepts monthly payments. They give you the option to pay for their services on a month-by-month basis.
Does KnownHost offer a money-back guarantee?
Yes, KnownHost offers 30-day money-back guarantee. So, if you cancel within 30 days, you will probably be eligible for a full refund.
Please, be aware that some services like domain registration/transfer, SSL certificates, and some addon services are usually non-refundable. Additionally, some providers have hidden terms and conditions that may make it difficult to get a refund, so make sure to read KnownHost's refund policy before you sign up.
What currencies does KnownHost accept for payments?
KnownHost primarily accepts payments in United States Dollar (USD). They may also support additional currencies based on your region and payment method. For the most accurate and up-to-date information, please verify the accepted currencies on KnownHost's website during checkout.
Where are KnownHost servers located?
KnownHost servers are located in their 3 data centers which are located in the following locations:
- Seattle, United States.
- Amsterdam, Netherlands.
- Atlanta, United States.
How will I get support from KnownHost?
When you need support from KnownHost, you can get help by:
- Sending an Email to their support team.
- Calling them on their Phone Number.
- Searching their Knowledge Base.
- Contacting KnownHost support via Live Chat.
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