Name.com Review
Unbiased Name.com Reviews by 245 Real Customers
Pricing
See all 22 plans- Shared Hosting $6 - $13
- Managed WordPress $6
- Cloud Hosting $6 - $96
- Website Builder $0.42 - $79.5
- SSL $9.99 - $349.99
Server Locations
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Kansas City
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Dallas
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Houston
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Virginia
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Denver
Name.com User Reviews
Real-world experiences with Name.com. From real customers.
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Very helpful support when I needed it
Got good advice and the help was fast and friendly. The site isn't complicated to use either.
Great help with DNS changes
I want to give a shoutout to Christian! I asked him to explain things to me one step at a time for my request and he did it perfectly. After spending two weeks stuck because of my own errors, he gave me the exact solution I needed.
A bit annoying that you need a card for the free student plan
I wanted the free Student plan but you have to put in credit card details, which I didn't expect. That was a bit of a letdown.
Really solid and no-nonsense company
This is a good, serious company where everything is straightforward and simple, without any extra fuss, but they still offer really professional services. For me now, Name.com is definitely the top spot to register and take care of domains. Great job!
Popular but had some payment trouble
It was a bit difficult for me to buy a domain using certain banks.
Watch out if you need to transfer your domain away
Be careful when you try to move your domain out. They don't just give you the authorization code. I opened a ticket and waited for 3 days and nobody helped me with it.
Always good
It's always great.
Really smooth service!
My experience with Name.com was fantastic. Everything went without a hitch, it was quick and the website was easy to understand. I'm really happy with how it all turned out and I'd tell anyone to use them if they want a provider they can count on.
Just way too pricey
The prices are way too high. I'll be moving my domains to Cloudflare before they come up for renewal again.
Everything went without a problem
Getting my new domain name was a smooth process. I just wish my own internet company worked half as well.
Have to wait over 6 weeks to know if we get the domain
We picked a domain and paid for it, and now they're telling us we need to wait more than 6 weeks to actually get it. Will we even get it? I'm not sure. They should really say this before you pay, not after, because it holds up so many other services that need the domain to be confirmed as yours.
très bonne expérience
très bonne expérience, je n'y arrivais vraiment pas et Nash a été d'une aide super.
Thank you
Thanks, name.com. I ran into a technical problem when I was trying to get a domain name, but the support team was so nice and helpful the whole time, they helped me get the exact domain I wanted. It took a while because the glitch was persistent, but the support team kept answering my questions and helped me finally get my domain.
Reported phishing, but the problem came back worse
I contacted Name.com about phishing emails coming from one of their domains. They replied fast and it looked fixed for a few days, but then the same domain started up again, sending even more phishing emails than before! I get tons of these emails from several of their domains! It's really bad that they let this kind of thing happen on their platform.
Longtime customer with a recent terrible experience
I've been with Name.com for many years and usually trusted them. But what happened recently has been really upsetting.
A payment showed up as pending that I didn't authorize and never meant to make. I contacted support and explained everything clearly, but Name.com either can't or won't cancel this pending charge.
I did everything they said and messaged customer support more than once, but the problem is still there. The replies were slow and didn't give a real solution, which is so disappointing for someone who's been a loyal customer for so long.
This whole thing has caused me stress and I don't trust them like I did. I need them to cancel that unauthorized charge right away and fix their billing and support so other people don't go through this.
Simple and easy to order
The ordering process was straightforward and simple.
Quick and helpful customer service
Lawrence sorted out my issue quickly and completely. I used the live chat, got connected to an agent, told them my problem, and it was all sorted in less than 5 minutes.
Great service from a real person
First of all, it felt like I was talking to an actual human (I really hope it was). They were friendly and replied fast. They didn't just send me a link to a help page and tell me to figure it out, they actually listened to my issue and helped me directly - which is exactly how it should be done.
Makes managing domains easy and cheap
Using NAME.com makes it super easy and affordable to get and handle my domains.
Awesome and easy to follow
It was an awesome experience, the instructions were easy to follow.
Help getting back an old domain
I was trying to renew a domain I forgot about years ago, so Dayle figured out the issue and made a special link for me to re-register it. Now it's mine again, and it was even cheaper than I thought it would be. Thanks Dayle!
Excellent, simple service
Simple, straight to the point answers to my questions. No messing about. Thank you Name.com
They solved my problem fast
They gave me a quick solution, acknowledged the time I spent choosing them and fixed the issue.
Really bad refund experience
I'm really let down by the refund process. I made a domain in Dec 2025 and paid for it, that was fine. Right away I realized my mistake (I missed some info in the name) so I contacted customer service immediately. I explained I made an error and was buying the correct domain (which I also paid for). They told me the refund should be easy and no problem... then nothing. I had to keep asking customer service over and over what I needed to do to get the refund. Fast forward to Jan 13 and I followed up again, and found out from a support person that it's now too late... super disappointed, I've been a customer here for many years. It's sad.
Jan 14 update - I got a reply that doesn't really address the issue. The ticket they say is updated is useless, it's just a copy of the chat. The fact that I tried right when the mistake happened should count for something. But to just say it's too late for a refund now... that's not good customer service.
Working with name.com is great
Working with name.com is great, the website is really easy to use, the company feels very secure and the support is super helpful.
Incredible support
Absolutely amazing support, my issues were resolved quickly, I'm very happy!
Min vurdering :-)..
Jeg liker name.com veldig godt :-)..
No big complaints overall
Their ways can be a bit weird sometimes, especially with free subscriptions and how you claim them. But in the end, all my problems got solved one way or another. Their 24/7 support is a lifesaver and the people seem to genuinely want to help.
I'd recommend working with them, they've got good prices too.
Easy to move around and use
It's easy to find your way on their site and find what you're looking for. They're also good at sending reminders when it's time to renew things.
Great service from Jennifer
Great service, Jennifer Adams did an awesome job making everything straightforward.
Talented support
Excellent Support
CK fixed my billing problem
CK helped me sort out some billing issues, I got answers fast and got all the help I needed.
Anthony was quick and helpful
Anthony got back to me pretty fast and helped me solve my problem.
Great care from the team
I was helped by a really polite and knowledgeable person who was quick and efficient. They answered my questions and I was done in just a few minutes.
Inno helped me get set up right
Inno helped me set up my DNS records to get my page running. It took less than 15 minutes. Super professional and awesome service! Thanks name.com
very very friendly website
very very friendly website, easy to access
Really weird chat support
Very strange tech support in the online chat. They totally ignored my direct questions several times. Just doing their own thing!
Quick and fast help
Christian was able to show me how to get access back to my account. I'd been avoiding dealing with this for years and he gave me a quick way forward. Fantastic and fast support.
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Name.com Pricing
Exploring Name.com's 5 services & the features of their 22 plans
Name.com Shared Hosting
Name.com offers 3 shared web hosting plans
Name.com Cloud Hosting
Name.com offers 6 cloud web hosting plans
| Plan | RAM | CPU | Space | Bandwidth | OS | Price | |
|---|---|---|---|---|---|---|---|
| DigitalOcean Basic 25GB | 1 GB | 1 core | 25 GBSSD | 1 TB |
|
$6.00 | Details |
| DigitalOcean Basic 50GB | 2 GB | 1 core | 50 GBSSD | 2 TB |
|
$12.00 | Details |
| DigitalOcean Basic 60GB | 2 GB | 2 cores | 60 GBSSD | 3 TB |
|
$18.00 | Details |
| DigitalOcean Basic 80GB | 4 GB | 3 cores | 80 GBSSD | 4 TB |
|
$24.00 | Details |
| DigitalOcean Basic 160GB | 8 GB | 4 cores | 160 GBSSD | 5 TB |
|
$48.00 | Details |
| DigitalOcean Basic 320GB | 16 GB | 8 cores | 320 GBSSD | 6 TB |
|
$96.00 | Details |
Name.com WordPress Hosting
Name.com offers 1 managed WordPress hosting plan
| Plan | Websites | Space | Bandwidth | Panel | Price | |
|---|---|---|---|---|---|---|
| Managed WordPress Hosting | 1 | Unlimited | Unlimited | Custom | $6.00 | Details |
Name.com Website Builder
Name.com offers 7 website builder plans
| Plan | Space | Bandwidth | Free Domain | Price | |
|---|---|---|---|---|---|
| One-Page Website Builder | 15 MB | 1 GB | - | $0.42 | Details |
| Unlimited | 2 GB | Unlimited |  Yes |
$11.00 | Details |
| Pro | 5 GB | Unlimited | Yes |
$13.50 | Details |
| Business Basic | 50 GB | Unlimited | Yes |
$13.50 | Details |
| Business Unlimited | 100 GB | Unlimited | Yes |
$16.00 | Details |
| VIP | 100 GB | Unlimited | Yes |
$22.50 | Details |
| Business VIP | Unlimited | Unlimited | Yes |
$79.50 | Details |
Name.com SSL
Name.com offers 5 SSL certificates
| Plan | Warranty | Price | |
|---|---|---|---|
| Comodo Essential SSL | $10,000 | $9.99 | Details |
| Comodo Instant SSL | $50,000 | $49.99 | Details |
| Comodo Essential SSL Wildcard | $10,000 | $129.99 | Details |
| Comodo Extended Validation (EV) SSL | $1,750,000 | $149.99 | Details |
| Comodo Premium SSL Wildcard | $250,000 | $349.99 | Details |
Name.com FAQs
Your Name.com Questions, Answered by HostDean Experts
Where is Name.com based?
Name.com is a United States based company. Their main office is located in 414 14th St., Suite 200, Denver, Colorado 80202, United States.
How old is Name.com?
Name.com is 23 years old. It was founded in 2003.
How much does Name.com cost?
Name.com prices start at $6 for their Shared Hosting cheapest plan.
Can I pay Name.com monthly?
Yes, Name.com accepts monthly payments. They give you the option to pay for their services on a month-by-month basis.
Does Name.com offer a money-back guarantee?
Yes, Name.com offers 30-day money-back guarantee. So, if you cancel within 30 days, you will probably be eligible for a full refund.
Please, be aware that some services like domain registration/transfer, SSL certificates, and some addon services are usually non-refundable. Additionally, some providers have hidden terms and conditions that may make it difficult to get a refund, so make sure to read Name.com's refund policy before you sign up.
What currencies does Name.com accept for payments?
Name.com primarily accepts payments in United States Dollar (USD). They may also support additional currencies based on your region and payment method. For the most accurate and up-to-date information, please verify the accepted currencies on Name.com's website during checkout.
Where are Name.com servers located?
Name.com servers are located in their 5 data centers which are located in the following locations:
- Virginia, United States.
- Denver, United States.
- Kansas City, United States.
- Houston, United States.
- Dallas, United States.
How will I get support from Name.com?
When you need support from Name.com, you can get help by:
- Searching their Knowledge Base.
- Sending an Email to their support team.
- Contacting Name.com support via Live Chat.
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