NameHero is a web hosting provider known for its high-speed, secure, and scalable hosting solutions. Based in Kansas City with a strong US presence, it expanded into the United Kingdom in 2025, providing improved performance for European users. Its offerings include shared hosting, managed WordPress hosting, reseller services, cloud VPS, and dedicated cloud solutions. The provider uses LiteSpeed technology and NVMe storage to deliver fast load times and efficient resource management. NameHero’s platform features free SSL certificates, website migrations, and a comprehensive security shield. Its user-friendly control panel and reliable support have earned positive reviews from customers and experts alike.
NameHero Review
Unbiased NameHero Reviews by 327 Real Customers & HostDean Experts
Server Locations
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London
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Lenexa
NameHero is a web hosting provider known for its high-speed, secure, and scalable hosting solutions. Based in Kansas City with a strong US presence, it expanded into the United Kingdom in 2025, providing improved performance for European users. Its offerings include shared hosting, managed WordPress hosting, reseller services, cloud VPS, and dedicated cloud solutions. The provider uses LiteSpeed technology and NVMe storage to deliver fast load times and efficient resource management. NameHero’s platform features free SSL certificates, website migrations, and a comprehensive security shield. Its user-friendly control panel and reliable support have earned positive reviews from customers and experts alike.
NameHero Pros & Cons
7 NameHero Strengths & 5 Key Limitations Unveiled by HostDean Experts
NameHero Pros
Advantages of using NameHero
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Excellent web hosting performance
NameHero web hosting delivers very good performance, thanks to its use of LiteSpeed servers, NVMe SSD storage, and optimized caching.
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Scalable cloud infrastructure that adjusts to traffic demands
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Intuitive control panel based on cPanel for easy management
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Automated website migrations simplify switching hosts
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Free automated daily & weekly backups on all plans
While NameHero provides free weekly and nightly backups, the retention period for daily backups is quite limited, lasting only 24 hours.
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24/7 customer support via live chat, phone, and email
NameHero's phone support is available from 9 AM to 5 PM CST.
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Free SSL certificates included in all plans
NameHero Cons
Disadvantages of using NameHero
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Renewal prices can be significantly higher than introductory rates
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Monthly billing options are limited, with most plans requiring long-term commitments
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NameHero data centers are located in the US and UK only
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Limited built-in website builder options for non-WordPress sites
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NameHero does not offer dedicated server hosting
Using NameHero?
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NameHero Expert Review
Detailed NameHero Review & Analysis by HostDean Experts
NameHero Review: Fast, Secure, and Scalable Web Hosting Redefined
»NameHero Review Overview

In 2015, Ryan Gray, a passionate Linux enthusiast and networking expert, established NameHero, a web hosting and domain registration company based in Lenexa, Kansas. This is the company featured in this review on HostDean!
NameHero stands out in the crowded hosting market with a focus on speed and performance and has been growing steadily over the past few years.
The Kansas provider’s use of LiteSpeed servers and NVMe storage ensures that websites load quickly and run smoothly, even during high traffic. Our tests at HostDean confirmed that NameHero delivers consistently low TTFB metrics, enhancing user experience and SEO. The recent expansion to the United Kingdom adds a new dimension to its service, making it a strong contender for European customers seeking reduced latency and better response times.
The web hosting company offers a range of plans tailored to different needs, from single-site solutions for beginners to scalable packages for small and medium-sized businesses. Each plan comes with a suite of features, including free SSL certificates, automated backups, and free website migration, which simplify the process of getting online. Customers appreciate the transparent pricing structure, though some note that renewal costs can be higher than the introductory offers. Overall, NameHero presents a balanced mix of performance and value.
Security is a priority at NameHero, with a robust security shield that performs real-time monitoring and malware scanning. The provider’s emphasis on proactive threat management ensures that websites remain protected against potential attacks. This focus on security, combined with its performance features, makes NameHero a dependable choice for both personal and business websites.
As a managed hosting provider, customer support is another cornerstone of NameHero’s service. With 24/7 availability via live chat, email, and an extensive knowledge base, the provider strives to resolve queries quickly and effectively. Although there have been occasional reports of longer response times after purchasing, the overall support experience remains positive and customer-focused.
NameHero’s control panel is designed with usability in mind. The intuitive interface built on cPanel allows users to manage websites, domains, and email accounts with ease. Additionally, the availability of free migration services and a variety of optimization tools means that even those with limited technical skills can set up and maintain a high-performance website.
From a performance perspective, NameHero employs state-of-the-art technologies that enable resource scaling during traffic surges. The integration of QUIC.cloud’s CDN further optimizes content delivery, ensuring fast loading times across different geographic regions. This combination of speed, security, and scalability positions NameHero as a competitive option in today’s hosting market.
Finally, while NameHero excels in many areas, there is always room for improvement. Some users have noted that the interface can be challenging for complete beginners and that monthly billing options are limited. Nonetheless, the overall consensus is that NameHero delivers a premium hosting experience that meets the needs of modern website owners.
NameHero Performance
Our expert's take on NameHero performance
NameHero’s performance is a key strength, largely due to its deployment of LiteSpeed servers that significantly reduce load times compared to traditional Apache configurations. Our tests at HostDean showed consistently low time-to-first-byte (TTFB) measurements, which means that the server responds quickly to requests. This is essential for maintaining a smooth user experience and for optimizing search engine rankings.
The use of non-volatile memory express (NVMe) SSD storage in their servers further enhances the speed of data access, ensuring that websites perform efficiently even when handling high volumes of traffic. Previously, NVMe storage was only available with top-tier plans, while lower-tier options were equipped with standard SSDs. However, NameHero now provides NVMe storage across all its web hosting plans, and it is included at no extra cost.
The inclusion of QUIC.cloud as a built-in CDN is another performance booster. This service caches both static and dynamic content, reducing the distance between the server and the end user. As a result, visitors experience faster page loads regardless of their geographical location.
The recent expansion into the United Kingdom with the new London data center means that European and MENA users now have improved access to faster data delivery, as the proximity of the data center reduces latency significantly. In our performance tests at HostDean, websites hosted on NameHero showed rapid load times and an overall high performance grade.
Moreover, NameHero’s cloud-based shared hosting model allows for scalable resources. This means that during unexpected traffic surges, the available resources can be reallocated to maintain speed. Although there have been isolated reports of brief slowdowns during peak periods, these instances are rare and do not detract from the overall high-performance level. The performance architecture is designed to handle high volumes of simultaneous requests, which is critical for business websites that depend on uptime and speed for revenue generation.
In summary, NameHero provides an excellent performance environment that benefits from advanced technologies and a well-thought-out cloud hosting infrastructure. Although entry-level plans may experience slight slowdowns during peak traffic times, the overall speed and reliability make NameHero a competitive choice for you if you value fast website response times and efficient data handling.
NameHero Reliability
How reliable is NameHero? Our insights!
Reliability is a critical factor in web hosting, and NameHero has built its reputation on a promise of 99.9% uptime. This figure is supported by a robust infrastructure that minimizes unexpected disruptions. Over an extended testing period at HostDean, we observed that the majority of websites hosted on NameHero remained accessible and responsive, with very few incidents of downtime.
The provider utilizes a cloud-based shared hosting model that helps distribute traffic and load across multiple servers. This redundancy is essential for ensuring that if one server experiences issues, another can seamlessly take over without interrupting service.
One area of reliability that NameHero emphasizes is its scheduled maintenance. While planned maintenance is necessary to keep the systems up-to-date and secure, it sometimes leads to brief periods of unavailability. However, these events are typically announced in advance, and the actual impact on uptime is minimal when averaged over time. The provider’s status page offers transparency regarding maintenance schedules and any incidents that might affect performance, which helps customers plan accordingly.
Additionally, NameHero’s recent expansion to London, which we noted above in this NameHero review, is expected to enhance reliability for customers with European traffic. By reducing the physical distance between the data center and end-users, the new UK facility contributes to lower latency and more consistent access. This geographic diversification reduces the risk associated with having a single point of failure and spreads the load across multiple data centers.
The backup systems employed by NameHero also play a role in its reliability. Automated daily backups, although retained for a limited time (one day), ensure that data can be quickly restored in the event of a hardware failure or security breach. This aspect of reliability is particularly important for business websites that rely on continuous availability. Furthermore, NameHero employs advanced monitoring tools that alert the technical team to potential issues before they escalate into significant downtime.
While the overall reliability of NameHero’s hosting is high, some customers have reported minor glitches during maintenance windows or during peak traffic times. These issues, although infrequent, highlight areas where NameHero could further enhance its service. Nevertheless, NH’s commitment to transparency and prompt communication during any service interruptions reassures customers that their operations are in good hands. Overall, NameHero delivers a dependable and consistent performance that is suitable for both small businesses and larger enterprises.
NameHero Pricing
Are NameHero's prices competitive? Here's our verdict!
When evaluating pricing, NameHero positions itself as a premium yet accessible web hosting provider. The introductory prices are attractive, especially for those starting a new website, and the inclusion of numerous features—such as free SSL certificates, free website migrations, and free LiteSpeed caching—adds significant value.
Our analysis at HostDean indicates that customers get a comprehensive package at the initial sign-up, making it an appealing choice for startups and small businesses. The shared hosting plans, for instance, are structured to cater to a range of needs, from single-site users to those managing multiple websites, with plans scaling in resources and capabilities.
One of the key advantages of NameHero’s pricing structure is the clarity of what is included in each plan. There are no hidden fees for essential services, and the bundled features mean that users do not have to pay extra for things that are typically add-ons with other hosting providers.
However, the pricing model is not without its challenges. NameHero typically requires customers to commit to a three-year billing cycle to secure the lowest introductory rates, and there are no monthly billing options available for most of its shared hosting plans. This can be a limitation for users who prefer flexibility or who have cash flow constraints.
Additionally, while the initial prices are competitive and the regular NameHero coupons and discounts offer even lower prices, renewal rates tend to be significantly higher, which is a common issue in the hosting industry but still a concern for long-term customers.
For those who require more advanced hosting options, such as cPanel reseller hosting and cloud VPS hosting, NameHero’s pricing remains on the higher side when compared to some competitors. Yet, the cost is somehow justified by the performance improvements and advanced features offered, such as NVMe storage and a robust security suite.
In contrast, some users might find that the value derived from the free features and superior technology offsets the higher renewal fees. Moreover, the 30-day money-back guarantee provides an additional layer of confidence for new users, allowing them to test the service risk-free.
It is important to note that, although NameHero provides enterprise hosting with additional resources, they do not offer dedicated bare-metal servers. All of their services are built on their cloud infrastructure, meaning that whether you’re using their shared cloud hosting or virtual private servers, the computing resources are shared across the platform.
Another aspect to consider is NH’s pricing transparency regarding additional services. While most critical features are included, customers must be aware that certain enhancements, like additional security measures or specific customizations, may incur extra costs.
Overall, NameHero’s pricing is structured to provide excellent value at the outset, but you should carefully review the renewal terms and long-term cost implications before committing. Despite these concerns, many customers find that the overall feature set and performance enhancements justify the investment.
NameHero Support
Can you count on NameHero support? Our honest opinion!
Customer support plays a crucial role in online services, especially in web hosting, and NameHero excels in this area. Their support system is one of the company’s most impressive features. With 24/7 availability via live chat, email, and a comprehensive ticketing system, NameHero aims to ensure that users receive timely assistance whenever issues arise.
Our tests at HostDean revealed that initial responses via live chat are remarkably swift, often coming in within three minutes. This quick turnaround is crucial, especially when customers face technical challenges that can affect website performance and revenue. NH’s support agents are generally knowledgeable and courteous, capable of guiding users through both basic and complex troubleshooting processes.
In addition to direct support channels, NameHero offers an extensive knowledge base filled with guides, tutorials, and troubleshooting articles. This resource is particularly helpful for users who prefer to resolve minor issues on their own. The clear, step-by-step instructions available in the knowledge base help reduce dependency on direct support and empower users to manage their websites more effectively.
Despite the generally positive experience, some users have reported longer response times after the initial sale, particularly during high-traffic periods or when complex issues arise. These occasional delays, however, do not overshadow the overall quality of support provided.
Furthermore, the support team at NameHero is proactive in addressing concerns related to server performance, security, and account management. They communicate transparently about scheduled maintenance and any service disruptions, which helps build trust with the customer base.
The combination of live assistance and self-help resources ensures that users, regardless of their technical expertise, can find the help they need. For customers operating mission-critical websites, having reliable support is paramount, and NameHero’s system largely meets these expectations.
The provider also offers a dedicated support line for urgent issues, and customers have the option to escalate problems if necessary. This multi-tiered approach to customer service is one of the reasons why NameHero has garnered positive reviews from many users on HostDean and other review platforms.
Although there is room for improvement in reducing the occasional delay in post-sale support, the overall effectiveness and responsiveness of the team remain high. The support structure is designed to cater to both new users and experienced webmasters, making it a comprehensive solution for anyone using NameHero’s services.
NameHero Features
Are NameHero features impressive? Our hands-on review!
NameHero offers a rich array of features that set it apart in the competitive web hosting market. One of the most prominent features is the use of LiteSpeed web server on NVMe-powered machines, which provides significant improvements in page load times and overall site performance.
This technology, combined with the integration of QUIC.cloud’s CDN ensures that both static and dynamic content is delivered swiftly to users across various geographical regions. Our tests at HostDean consistently highlighted the impact of these technologies on improving time-to-first-byte metrics and reducing latency.
Another key feature is the inclusion of free SSL certificates on all plans. This is essential for securing data transfers and instilling confidence in website visitors, particularly for e-commerce sites that handle sensitive information.
Additionally, NameHero offers free website migration services, which simplifies the process of transferring a website from another provider. This service is especially valuable for users who may be transitioning from a less reliable host or upgrading to a more feature-rich platform.
The control panel, built on cPanel, is intuitive and user-friendly. It allows for easy management of domains, email accounts, file transfers, and database administration. While some users may find the cPanel interface a bit traditional, it remains a reliable tool that provides all the necessary functionalities for website management.
For those who prefer a modern website builder, NameHero offers HeroBuilder as an optional add-on; however, it is not included in the base shared hosting packages, which may be a limitation for beginners looking for a one-stop solution.
Security features are comprehensive at NameHero. The Security Shield—a proactive tool that continuously scans for malware and potential threats—adds an extra layer of protection. Automated daily backups ensure that, in the event of a system failure or security breach, data recovery is swift. Although the backup retention period is relatively short, it is sufficient for mitigating short-term issues. Advanced features such as DDoS protection and real-time monitoring further contribute to the reliability and security of the hosting environment.
In terms of scalability, NameHero’s cloud-based infrastructure allows for resource allocation that adjusts to traffic demands. This ensures that websites remain responsive even during sudden spikes in visitor numbers.
The integration of these features forms a strong platform that serves a diverse range of users, from personal bloggers to small business owners. NameHero’s comprehensive feature set is solid, and the advantages in speed, security, and ease of use make it a worthwhile investment for the majority of customers.
NameHero User Reviews
Real-world experiences with NameHero. From real customers.
Your reviews are important and protected.
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Thank you to NameHero for the awesome help
Just wanted to say a big thank you to Anu and the whole NameHero crew. Their support is really top notch.
Customer service is amazing here
I gotta say, NameHero's support team is fantastic. They answer super fast and really work with you to sort out any problems you run into. If you can't do something yourself in your website's backend, or you need special access, they'll step in and do it for you. Anu was especially awesome when I had a question about making my site faster. She gave me clear steps that were easy to follow.
Namehero is really great
Namehero is fantastic! I needed my PHP updated and Natalia A did it for me in just a few minutes. That's so cool and helpful!
Quick and nice reply
They got back to me fast and were very friendly. My problem was fixed without any hassle. Sam D did a really good job. 5 out of 5, I'd definitely ask for help again.
they replied and fixed the issue quickly
they replied to us and solved these issue on time. That's great.
Anna fixed my domain problem fast
Anna sorted out the domain registration issue I had really quickly and it all worked. She even gave me a link so I could see right away that everything was working again.
Abhilash helped me out
Abhilash, he helped me get one of my client's broken website back up. He also gave me all the info so I can avoid having the same issue later. You people at namehero are seriously the best.
Everything worked out well
Arun Patil got back to my question really fast and fixed things efficiently. I'm really pleased with how it all turned out.
Really great customer service!
Even though new problems kept popping up with my server, they were always sorted out fast. They even followed up afterward to make sure everything was running smoothly. That extra step made a big difference to me.
Abhilash R was awesome fixing my problem
Abhilash R was really great at helping me fix an issue I had with php.
Fast expert help
Got the help I needed very quickly.
I'm always happy with the support I get
I'm always happy with the help I get from NameHero's support people.
I made a silly mistake but they saved me
I did something really silly, I pushed my staging site live before I updated it with like 450 product changes. The backup I made of the live site wouldn't load properly. That's when the NameHero superhero team jumped in and saved me from losing weeks of work. I think Rose was the last person who helped me out, big thanks to all the superheroes @NameHero you saved me once again.
NameHero Support was good
James Hart followed up with me to confirm I didn't make any mistakes.
Great help experience with NameHero
Had a great support experience with NameHero! Sam and Natalia were really helpful and replied fast. They explained everything clearly and fixed it quickly. I really appreciate how professional and supportive they were!
Got a refund with excellent service
I contacted NameHero about a charge I made by mistake (it happens sometimes). Their customer service was excellent the whole time: professional, polite, and got things done. Anju P. issued the refund without any delays. :)
Great help from Amith
Great support from Amith. His help was really useful. He made things pretty simple for me.
Very fast help.
Abhilash R was super cool and helpful. Really quick!
great hospitality is the title i would give
i was helped very well and talking to them was so easy . i really appreciate what Sruthy did, she made me feel sure about staying longer with namehero. overall it was a 5/5 experience.
Excellent and Quick Support from Amith!
Amith fixed my serious 503 Service Unavailable problem fast and well, my whole WordPress site was down on every page.
Like always, NameHero support is amazing. They checked the server logs, resources, and shared hosting limits right away, then restarted services in just a few minutes.
Thanks Amith and the team for being so professional and quick, I'd tell everyone to use them!
Excellent Support
Excellent. They replied fast.
Great speed handling my problem
Great turnaround time to take care of my issue.
Excellent support and they explain things clearly.
I got in touch with NameHero support because my emails were slow when setting up a new domain. The team was quick, they knew their stuff, and were very open. They checked the logs, told me clearly what was happening on their side, and helped me understand the difference between their systems and outside things like Microsoft/Outlook filtering. It was good to see that everything was actually working right, backed up with real info, not just generic answers. Friendly, professional, and actually helpful support. I'm very happy with how it went so far!
Great experience with Sam D
Sam D. was really outstanding fixing a 503 error and I'm super thankful for his help.
Huge shout-out to Sanjay Somanath
I want to give a huge shout-out to Sajay Somanath from NameHero Tech Support! I was having a big problem getting my sites back online, and Sajay handled it super fast and knew exactly what to do. Talking to him was clear and professional, and most importantly, they got everything working perfectly again. If you need tech help, Sajay is the person you want on your side. Thanks for the amazing service!
With The Help of Your Support...
The best part of my experience was how your support team talked to me. I was really worried about my clients because the site went down for a bit. I've been using your platform for a while now, and never had a problem like this, but your support fixed it and made me feel more confident as a customer. Thanks to you and your team for a fantastic New Year.
Thanks Amith for your kind answer.
Thanks Amith for your kind answer.
great work
great work - they were very thorough.
Duplicate WordPress thing in Softaculous fixed right
I contacted NameHero because my Softaculous showed two WordPress installations for the same domain. Rose quickly figured out it was just a duplicate record in Softaculous, not another site, and she removed it safely without touching my live website, files, or database. She clearly explained what was going on, checked the right document root, and made sure everything still loaded after. The reply was fast, careful, and technically correct. This is exactly the kind of support you need when you're dealing with a live WordPress site.
Good Experience with NameHero Support
We moved a domain with NameHero, and even though our team isn't super techy, the instructions we got were clear and simple to follow. We had a couple small problems during the move, but the NameHero tech support team was really fast and helpful getting them sorted. Thanks to their help, everything worked out in the end. Overall it was a good experience.
Amazing customer service and know-how
Natalia did a really, really good job answering my questions and helping me out. Always great customer service!
I’ve had a mostly good experience
My experience with NameHero has been mostly good. Their support team replies fast, they act professionally, and they really want to help. The servers run well, they're up most of the time, and the service quality is solid. Ordering and paying is also smooth. The only reason I'm not giving 5 stars is because they don't have unmanaged server choices right now. A lot of people who know what they're doing and companies nowadays like unmanaged setups so they can put their own software stack, security, and control panels instead of using cPanel/WHM. Other than that, everything else about NameHero is managed well and reliable. If they start offering unmanaged servers later, I think they'll get a lot more technical people interested and demand will go way up. Overall, a hosting company you can trust with strong support they just need more options for advanced users.
Worst Hosting & Support I've Ever Had
I had a really bad time with NameHero. Their support team totally wasted my time and showed no professionalism at all. First off, they wouldn't give me proper access to the control panel, so I couldn't even manage my own website. Also, my package was supposed to have daily backups, but when I asked for them, they suddenly said "we don't have them." That's just not okay. Instead of owning up to it, their support team started blaming me, saying I must have done something wrong, even though I didn't do anything. I've been using hosting for years and no other company acts like this. I've used a few other hosts before, and other companies give much better support, quick answers, and real fixes. NameHero's support is slow, not helpful, and honestly it feels like they just don't want to do their job. If you care about your time, your data, and getting real help, stay away from NameHero. This was honestly one of the worst hosting support experiences ever.
They definitely came through and fast
They definitely didn't let me down and fixed it right away. Thank you Sam D.
Patil Arun doesn't read what I need
Patil Arun doesn't read what I need. just tells me another domain name.
First time hosting a server and had trouble
This was my first time hosting a server and I had problems updating it to the latest version and I think I lost my world. But I contacted support and Abhilash R. was able to help me and got my world back pretty fast (I did make a backup file before I tried anything).
Abhilash did a great job helping me
Abhilash did a great job helping my problem :) thanks!
I got nice and helpful support from
I got nice and helpful support from Thara, thank you!
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NameHero Pricing
Exploring NameHero's 3 services & the features of their 21 plans
NameHero VPS Hosting
NameHero offers 13 virtual private server (VPS) plans
| Plan | RAM | CPU | Space | Bandwidth | OS | Price | |
|---|---|---|---|---|---|---|---|
| Starter CloudShield | 4 GB | 2 cores | 150 GBNVMe | 2 TB | $23.70 | Details | |
| Plus CloudShield | 8 GB | 6 cores | 250 GBNVMe | 2 TB | $32.43 | Details | |
| Turbo CloudShield | 16 GB | 8 cores | 450 GBNVMe | 2 TB | $40.23 | Details | |
| Business CloudShield | 32 GB | 8 cores | 500 GBNVMe | 2 TB | $40.68 | Details | |
| Flex Cloud VPS 4GB | 4 GB | 2 cores | 30 GBNVMe | 10 TB | $68.95 | Details | |
| Flex Cloud VPS 12GB | 12 GB | 6 cores | 100 GBNVMe | 10 TB | $130.95 | Details | |
| Flex Cloud VPS 24GB | 24 GB | 10 cores | 200 GBNVMe | 10 TB | $206.95 | Details | |
| Flex Cloud VPS 48GB | 48 GB | 12 cores | 250 GBNVMe | 10 TB | $280.95 | Details | |
| Flex Cloud VPS 64GB | 64 GB | 24 cores | 500 GBNVMe | 10 TB | $458.95 | Details | |
| Essential Enterprise | 64 GB | 16 cores | 1 TBNVMe | 10 TB | $696.00 | Details | |
| Pro Enterprise | 128 GB | 32 cores | 1 TBNVMe | 10 TB | $1,280.00 | Details | |
| Elite Enterprise | 256 GB | 64 cores | 2 TBNVMe | 10 TB | $1,830.00 | Details | |
| Titan Enterprise | 256 GB | 96 cores | 2 TBNVMe | 10 TB | $2,049.00 | Details |
NameHero Resellers
NameHero offers 4 reseller hosting plans
| Plan | Space | Bandwidth | Panel | Price | |
|---|---|---|---|---|---|
| Silver NVMe Reseller | 60 GBNVMe | 600 GB | cPanel | $16.45 | Details |
| Gold NVMe Reseller | 100 GBNVMe | 1 TB | cPanel | $23.45 | Details |
| Platinum NVMe Reseller | 170 GBNVMe | 1.7 TB | cPanel | $33.95 | Details |
| Diamond NVMe Reseller | 270 GBNVMe | 2.7 TB | cPanel | $40.95 | Details |
NameHero FAQs
Your NameHero Questions, Answered by HostDean Experts
What types of hosting does NameHero offer?
NameHero provides a variety of hosting options, including shared hosting, WordPress hosting, reseller hosting, cloud VPS, and dedicated cloud hosting. Although no dedicated server hosting is available, this diverse range ensures that customers with different needs—from personal blogs to large business websites—can find a suitable plan. Each NameHero hosting type is optimized to deliver fast load times and robust security features, making it a versatile choice for a wide range of applications.
How does NameHero ensure fast website performance?
Fast performance is achieved through the use of LiteSpeed web servers, which significantly improve load times compared to traditional server setups. In addition, their infrastructure is built on machines with NVMe storage for even quicker data retrieval and the built-in QUIC.cloud CDN helps reduce latency by caching content closer to the end-user.
Our tests at HostDean consistently show that websites hosted on NameHero perform well. These technologies work together to deliver a smooth and responsive user experience.
What uptime guarantee does NameHero provide?
NameHero promises a 99.9% uptime SLA, which is supported by its cloud-based infrastructure and redundant server setup. This high level of uptime means that websites remain accessible nearly all the time, which is critical for businesses that rely on a continuous online presence. While there may be occasional scheduled maintenance windows, the overall reliability of the service is high.
Are free SSL certificates and website migrations included with NameHero plans?
Yes, NameHero includes free SSL certificates with all its hosting plans to help secure data transfers and improve search engine rankings. In addition, free website migration services are provided, making it easier for new customers to switch from their previous web hosting provider without additional costs or technical challenges. This commitment to ease of use and security is a major draw for many users.
Where are NameHero’s data centers located?
NameHero’s primary data centers are located in the United States (Kansas) and the United Kingdom (London). Recently, the company expanded into the United Kingdom, enhancing performance for European customers by reducing latency and improving load times. This geographic diversification helps ensure that users around the world can enjoy fast and reliable website hosting services.
Where is NameHero based?
NameHero is a United States based company. Their main office is located in 680 S Cache Street, Suite 100-12679, Jackson, Wyoming 83002, United States.
How old is NameHero?
NameHero is 11 years old. It was founded in 2015.
How much does NameHero cost?
NameHero prices start at $2.69 for their Shared Hosting cheapest plan.
Can I pay NameHero monthly?
Yes, NameHero accepts monthly payments. They give you the option to pay for their services on a month-by-month basis.
Does NameHero offer a money-back guarantee?
Yes, NameHero offers 30-day money-back guarantee. So, if you cancel within 30 days, you will probably be eligible for a full refund.
Please, be aware that some services like domain registration/transfer, SSL certificates, and some addon services are usually non-refundable. Additionally, some providers have hidden terms and conditions that may make it difficult to get a refund, so make sure to read NameHero's refund policy before you sign up.
What currencies does NameHero accept for payments?
NameHero primarily accepts payments in United States Dollar (USD). They may also support additional currencies based on your region and payment method. For the most accurate and up-to-date information, please verify the accepted currencies on NameHero's website during checkout.
Where are NameHero servers located?
NameHero servers are located in their Lenexa, United States and London, Great Britain data centers.
How will I get support from NameHero?
When you need support from NameHero, you can get help by:
- Watching NameHero Video Tutorials.
- Sending an Email to their support team.
- Calling them on their Phone Number.
- Searching their Knowledge Base.
- Contacting NameHero support via Live Chat.
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