NameHero is a web hosting provider known for its high-speed, secure, and scalable hosting solutions. Based in Kansas City with a strong US presence, it expanded into the United Kingdom in 2025, providing improved performance for European users. Its offerings include shared hosting, managed WordPress hosting, reseller services, cloud VPS, and dedicated cloud solutions. The provider uses LiteSpeed technology and NVMe storage to deliver fast load times and efficient resource management. NameHero’s platform features free SSL certificates, website migrations, and a comprehensive security shield. Its user-friendly control panel and reliable support have earned positive reviews from customers and experts alike.
NameHero Review
Unbiased NameHero Reviews by 327 Real Customers & HostDean experts
Pricing
See all plans- Shared Hosting $2.69 - $10.48
- VPS $23.70 - $2,049.00
- Reseller Hosting $16.45 - $40.95
Server Locations
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London
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Lenexa
NameHero is a web hosting provider known for its high-speed, secure, and scalable hosting solutions. Based in Kansas City with a strong US presence, it expanded into the United Kingdom in 2025, providing improved performance for European users. Its offerings include shared hosting, managed WordPress hosting, reseller services, cloud VPS, and dedicated cloud solutions. The provider uses LiteSpeed technology and NVMe storage to deliver fast load times and efficient resource management. NameHero’s platform features free SSL certificates, website migrations, and a comprehensive security shield. Its user-friendly control panel and reliable support have earned positive reviews from customers and experts alike.
NameHero Pros & Cons
NameHero Strengths and Key Limitations Unveiled by HostDean Experts
NameHero Pros
Where NameHero Knocks it Out of the Park
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Excellent web hosting performance
NameHero web hosting delivers very good performance, thanks to its use of LiteSpeed servers, NVMe SSD storage, and optimized caching.
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Scalable cloud infrastructure that adjusts to traffic demands
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Intuitive control panel based on cPanel for easy management
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Automated website migrations simplify switching hosts
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Free automated daily & weekly backups on all plans
While NameHero provides free weekly and nightly backups, the retention period for daily backups is quite limited, lasting only 24 hours.
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24/7 customer support via live chat, phone, and email
NameHero's phone support is available from 9 AM to 5 PM CST.
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Free SSL certificates included in all plans
NameHero Cons
Where NameHero Misses the Mark
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Renewal prices can be significantly higher than introductory rates
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Monthly billing options are limited, with most plans requiring long-term commitments
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NameHero data centers are located in the US and UK only
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Limited built-in website builder options for non-WordPress sites
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NameHero does not offer dedicated server hosting
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NameHero Expert Review
Detailed NameHero Review & Analysis by HostDean Experts
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NameHero Review: Fast, Secure, and Scalable Web Hosting Redefined
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Hosting Expert
Hosting Expert
NameHero Review Overview
In 2015, Ryan Gray, a passionate Linux enthusiast and networking expert, established NameHero, a web hosting and domain registration company based in Lenexa, Kansas. This is the company featured in this review on HostDean!
NameHero stands out in the crowded hosting market with a focus on speed and performance and has been growing steadily over the past few years.
The Kansas provider’s use of LiteSpeed servers and NVMe storage ensures that websites load quickly and run smoothly, even during high traffic. Our tests at HostDean confirmed that NameHero delivers consistently low TTFB metrics, enhancing user experience and SEO. The recent expansion to the United Kingdom adds a new dimension to its service, making it a strong contender for European customers seeking reduced latency and better response times.
The web hosting company offers a range of plans tailored to different needs, from single-site solutions for beginners to scalable packages for small and medium-sized businesses. Each plan comes with a suite of features, including free SSL certificates, automated backups, and free website migration, which simplify the process of getting online. Customers appreciate the transparent pricing structure, though some note that renewal costs can be higher than the introductory offers. Overall, NameHero presents a balanced mix of performance and value.
Security is a priority at NameHero, with a robust security shield that performs real-time monitoring and malware scanning. The provider’s emphasis on proactive threat management ensures that websites remain protected against potential attacks. This focus on security, combined with its performance features, makes NameHero a dependable choice for both personal and business websites.
As a managed hosting provider, customer support is another cornerstone of NameHero’s service. With 24/7 availability via live chat, email, and an extensive knowledge base, the provider strives to resolve queries quickly and effectively. Although there have been occasional reports of longer response times after purchasing, the overall support experience remains positive and customer-focused.
NameHero’s control panel is designed with usability in mind. The intuitive interface built on cPanel allows users to manage websites, domains, and email accounts with ease. Additionally, the availability of free migration services and a variety of optimization tools means that even those with limited technical skills can set up and maintain a high-performance website.
From a performance perspective, NameHero employs state-of-the-art technologies that enable resource scaling during traffic surges. The integration of QUIC.cloud’s CDN further optimizes content delivery, ensuring fast loading times across different geographic regions. This combination of speed, security, and scalability positions NameHero as a competitive option in today’s hosting market.
Finally, while NameHero excels in many areas, there is always room for improvement. Some users have noted that the interface can be challenging for complete beginners and that monthly billing options are limited. Nonetheless, the overall consensus is that NameHero delivers a premium hosting experience that meets the needs of modern website owners.
NameHero Performance
Our expert's take on NameHero performance.
NameHero’s performance is a key strength, largely due to its deployment of LiteSpeed servers that significantly reduce load times compared to traditional Apache configurations. Our tests at HostDean showed consistently low time-to-first-byte (TTFB) measurements, which means that the server responds quickly to requests. This is essential for maintaining a smooth user experience and for optimizing search engine rankings.
The use of non-volatile memory express (NVMe) SSD storage in their servers further enhances the speed of data access, ensuring that websites perform efficiently even when handling high volumes of traffic. Previously, NVMe storage was only available with top-tier plans, while lower-tier options were equipped with standard SSDs. However, NameHero now provides NVMe storage across all its web hosting plans, and it is included at no extra cost.
The inclusion of QUIC.cloud as a built-in CDN is another performance booster. This service caches both static and dynamic content, reducing the distance between the server and the end user. As a result, visitors experience faster page loads regardless of their geographical location.
The recent expansion into the United Kingdom with the new London data center means that European and MENA users now have improved access to faster data delivery, as the proximity of the data center reduces latency significantly. In our performance tests at HostDean, websites hosted on NameHero showed rapid load times and an overall high performance grade.
Moreover, NameHero’s cloud-based shared hosting model allows for scalable resources. This means that during unexpected traffic surges, the available resources can be reallocated to maintain speed. Although there have been isolated reports of brief slowdowns during peak periods, these instances are rare and do not detract from the overall high-performance level. The performance architecture is designed to handle high volumes of simultaneous requests, which is critical for business websites that depend on uptime and speed for revenue generation.
In summary, NameHero provides an excellent performance environment that benefits from advanced technologies and a well-thought-out cloud hosting infrastructure. Although entry-level plans may experience slight slowdowns during peak traffic times, the overall speed and reliability make NameHero a competitive choice for you if you value fast website response times and efficient data handling.
NameHero Reliability
How reliable is NameHero? Our insights.
Reliability is a critical factor in web hosting, and NameHero has built its reputation on a promise of 99.9% uptime. This figure is supported by a robust infrastructure that minimizes unexpected disruptions. Over an extended testing period at HostDean, we observed that the majority of websites hosted on NameHero remained accessible and responsive, with very few incidents of downtime.
The provider utilizes a cloud-based shared hosting model that helps distribute traffic and load across multiple servers. This redundancy is essential for ensuring that if one server experiences issues, another can seamlessly take over without interrupting service.
One area of reliability that NameHero emphasizes is its scheduled maintenance. While planned maintenance is necessary to keep the systems up-to-date and secure, it sometimes leads to brief periods of unavailability. However, these events are typically announced in advance, and the actual impact on uptime is minimal when averaged over time. The provider’s status page offers transparency regarding maintenance schedules and any incidents that might affect performance, which helps customers plan accordingly.
Additionally, NameHero’s recent expansion to London, which we noted above in this NameHero review, is expected to enhance reliability for customers with European traffic. By reducing the physical distance between the data center and end-users, the new UK facility contributes to lower latency and more consistent access. This geographic diversification reduces the risk associated with having a single point of failure and spreads the load across multiple data centers.
The backup systems employed by NameHero also play a role in its reliability. Automated daily backups, although retained for a limited time (one day), ensure that data can be quickly restored in the event of a hardware failure or security breach. This aspect of reliability is particularly important for business websites that rely on continuous availability. Furthermore, NameHero employs advanced monitoring tools that alert the technical team to potential issues before they escalate into significant downtime.
While the overall reliability of NameHero’s hosting is high, some customers have reported minor glitches during maintenance windows or during peak traffic times. These issues, although infrequent, highlight areas where NameHero could further enhance its service. Nevertheless, NH’s commitment to transparency and prompt communication during any service interruptions reassures customers that their operations are in good hands. Overall, NameHero delivers a dependable and consistent performance that is suitable for both small businesses and larger enterprises.
NameHero Pricing
Are NameHero's prices competitive? Here's our verdict.
When evaluating pricing, NameHero positions itself as a premium yet accessible web hosting provider. The introductory prices are attractive, especially for those starting a new website, and the inclusion of numerous features—such as free SSL certificates, free website migrations, and free LiteSpeed caching—adds significant value.
Our analysis at HostDean indicates that customers get a comprehensive package at the initial sign-up, making it an appealing choice for startups and small businesses. The shared hosting plans, for instance, are structured to cater to a range of needs, from single-site users to those managing multiple websites, with plans scaling in resources and capabilities.
One of the key advantages of NameHero’s pricing structure is the clarity of what is included in each plan. There are no hidden fees for essential services, and the bundled features mean that users do not have to pay extra for things that are typically add-ons with other hosting providers.
However, the pricing model is not without its challenges. NameHero typically requires customers to commit to a three-year billing cycle to secure the lowest introductory rates, and there are no monthly billing options available for most of its shared hosting plans. This can be a limitation for users who prefer flexibility or who have cash flow constraints.
Additionally, while the initial prices are competitive and the regular NameHero coupons and discounts offer even lower prices, renewal rates tend to be significantly higher, which is a common issue in the hosting industry but still a concern for long-term customers.
For those who require more advanced hosting options, such as cPanel reseller hosting and cloud VPS hosting, NameHero’s pricing remains on the higher side when compared to some competitors. Yet, the cost is somehow justified by the performance improvements and advanced features offered, such as NVMe storage and a robust security suite.
In contrast, some users might find that the value derived from the free features and superior technology offsets the higher renewal fees. Moreover, the 30-day money-back guarantee provides an additional layer of confidence for new users, allowing them to test the service risk-free.
It is important to note that, although NameHero provides enterprise hosting with additional resources, they do not offer dedicated bare-metal servers. All of their services are built on their cloud infrastructure, meaning that whether you’re using their shared cloud hosting or virtual private servers, the computing resources are shared across the platform.
Another aspect to consider is NH’s pricing transparency regarding additional services. While most critical features are included, customers must be aware that certain enhancements, like additional security measures or specific customizations, may incur extra costs.
Overall, NameHero’s pricing is structured to provide excellent value at the outset, but you should carefully review the renewal terms and long-term cost implications before committing. Despite these concerns, many customers find that the overall feature set and performance enhancements justify the investment.
NameHero Support
Can you count on NameHero's support? Our opinion.
Customer support plays a crucial role in online services, especially in web hosting, and NameHero excels in this area. Their support system is one of the company’s most impressive features. With 24/7 availability via live chat, email, and a comprehensive ticketing system, NameHero aims to ensure that users receive timely assistance whenever issues arise.
Our tests at HostDean revealed that initial responses via live chat are remarkably swift, often coming in within three minutes. This quick turnaround is crucial, especially when customers face technical challenges that can affect website performance and revenue. NH’s support agents are generally knowledgeable and courteous, capable of guiding users through both basic and complex troubleshooting processes.
In addition to direct support channels, NameHero offers an extensive knowledge base filled with guides, tutorials, and troubleshooting articles. This resource is particularly helpful for users who prefer to resolve minor issues on their own. The clear, step-by-step instructions available in the knowledge base help reduce dependency on direct support and empower users to manage their websites more effectively.
Despite the generally positive experience, some users have reported longer response times after the initial sale, particularly during high-traffic periods or when complex issues arise. These occasional delays, however, do not overshadow the overall quality of support provided.
Furthermore, the support team at NameHero is proactive in addressing concerns related to server performance, security, and account management. They communicate transparently about scheduled maintenance and any service disruptions, which helps build trust with the customer base.
The combination of live assistance and self-help resources ensures that users, regardless of their technical expertise, can find the help they need. For customers operating mission-critical websites, having reliable support is paramount, and NameHero’s system largely meets these expectations.
The provider also offers a dedicated support line for urgent issues, and customers have the option to escalate problems if necessary. This multi-tiered approach to customer service is one of the reasons why NameHero has garnered positive reviews from many users on HostDean and other review platforms.
Although there is room for improvement in reducing the occasional delay in post-sale support, the overall effectiveness and responsiveness of the team remain high. The support structure is designed to cater to both new users and experienced webmasters, making it a comprehensive solution for anyone using NameHero’s services.
NameHero Features
Are NameHero's features impressive? Our hands-on review.
NameHero offers a rich array of features that set it apart in the competitive web hosting market. One of the most prominent features is the use of LiteSpeed web server on NVMe-powered machines, which provides significant improvements in page load times and overall site performance.
This technology, combined with the integration of QUIC.cloud’s CDN ensures that both static and dynamic content is delivered swiftly to users across various geographical regions. Our tests at HostDean consistently highlighted the impact of these technologies on improving time-to-first-byte metrics and reducing latency.
Another key feature is the inclusion of free SSL certificates on all plans. This is essential for securing data transfers and instilling confidence in website visitors, particularly for e-commerce sites that handle sensitive information.
Additionally, NameHero offers free website migration services, which simplifies the process of transferring a website from another provider. This service is especially valuable for users who may be transitioning from a less reliable host or upgrading to a more feature-rich platform.
The control panel, built on cPanel, is intuitive and user-friendly. It allows for easy management of domains, email accounts, file transfers, and database administration. While some users may find the cPanel interface a bit traditional, it remains a reliable tool that provides all the necessary functionalities for website management.
For those who prefer a modern website builder, NameHero offers HeroBuilder as an optional add-on; however, it is not included in the base shared hosting packages, which may be a limitation for beginners looking for a one-stop solution.
Security features are comprehensive at NameHero. The Security Shield—a proactive tool that continuously scans for malware and potential threats—adds an extra layer of protection. Automated daily backups ensure that, in the event of a system failure or security breach, data recovery is swift. Although the backup retention period is relatively short, it is sufficient for mitigating short-term issues. Advanced features such as DDoS protection and real-time monitoring further contribute to the reliability and security of the hosting environment.
In terms of scalability, NameHero’s cloud-based infrastructure allows for resource allocation that adjusts to traffic demands. This ensures that websites remain responsive even during sudden spikes in visitor numbers.
The integration of these features forms a strong platform that serves a diverse range of users, from personal bloggers to small business owners. NameHero’s comprehensive feature set is solid, and the advantages in speed, security, and ease of use make it a worthwhile investment for the majority of customers.
NameHero User Reviews
Real-world experiences with NameHero. From real customers.
Your reviews are important and protected.
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In 2025 still a problem
If you like paying a bunch of overdraft fees for one missed payment, this is the company for you!
Forgotten password support
They helped me get my forgotten password back almost right away. Outstanding support.
Excellent and Fast Support from Natalia
Natalia gave amazing help quick, clear, and very useful. She fixed the issue efficiently and walked me through each step professionally. Thanks.
Previous review was a mistake
Previous review was a mistake and was about a more recent ticket. Please excuse me and take that rating off.
Arunkumar was extremely helpful
Arunkumar was extremely helpful taking care of all my needs and helping me choose the best plan for my new site. Keep the real people on the chats, Namehero, it's definitely the right and most profitable business move.
We absolutely love working with NameHero
Anu, thank you so much for helping us. We absolutely love working with NameHero. They always do more than they have to to support us, no matter what we need. Their customer service team replies incredibly fast, every time we contact them, they reply quickly and with solutions that actually help. It's hard to find a hosting provider that cares this much about their customers. Highly recommend!
Fast and good :3
What can I say? Fast and good. Answered my questions, and answered them well! Good job Natalia :3 (This review is about the customer support, I haven't tried the service yet).
WordPress migration
Sam worked with us to fix the changes and made sure to update us on the status.
Had some email issues and Amith was
Had some email issues and Amith was great to work with. Fixed quickly and great customer service.
Very nice support and help
Very nice support and help.
Awesome service
I got quick, detailed replies. Didn't wait long and the problem was fixed with almost no work from me. my thanks goes out to Sruthy & Sam D. Great work. much appreciated.
He was very kind and very knowledgeable
He was very kind and very knowledgeable. Helped me and was patient!
Thanks Abhilash T
Thanks Abhilash T. / Sruthy Padma / Adam S / Patil Arun for the great support once again!
i satisfied with service provided by
i satisfied with service provided by Natalia, i appreciate the support and guidance offered.
I was having issues converting my
I was having problems turning my Minecraft server into a Project Zomboid server. Sam D was able to get the server converted in about 20 minutes but I still couldn't connect. He then worked on it and passed the case to Hunter who got my issue fixed within 24 hours. They communicated and were really careful getting everything done so I could get back to enjoying the server with my friends!
The purchase was smooth
The purchase was smooth. Anu gave some useful advice over chat about the add-ons. Importantly, the CyberMonday sale discount works on add-ons as well as the basic hosting, making NameHero a very affordable option.
Very disappointing customer experience
order Placed #3062897441 Ticket #469093. Our recent try to upgrade to a new WordPress hosting plan through our account turned into a needlessly complicated process. Instead of just cancelling the purchase when something went wrong, the company made it internal for days, without giving a clear solution. Communication felt unclear, and important service terms weren't in their promo emails. Overall, the delay and not handling it straight resulted in a bad customer experience for us. -1 star.
Sitemap issue Fixed in GSC!
I was having some problems with sitemaps in Google Search Console, the team from Namehero did a fantastic job finding what was causing it. Thanks to the whole team.
Very good support
Very good support.
Excellent Service and Generous Support
I recently got my Black Friday fund match request approved by NameHero, and I was impressed by how fast and fairly they handled it. Sam D from their tech support team was especially helpful and professional the whole time. Highly recommended if you're looking for a reliable hosting and domain provider with great customer support.
Sam was able to go in and fix the
Sam was able to go in and fix the problem I was having saving me hours if not more trying to look for an answer! Great team they have at namehero and they are very helpful!!
Sam D came to the rescue!
I had problems I didn't understand because I never had any of it, and a few of the support people couldn't figure it out. Sam D came to the rescue, and all is good now. This is for Shop.stageforkids.com. Thanks a million Sam, you really helped, and yes, next year I am going to look into getting an independent site instead of a multi. But for now, all is good - thank you, well done and recommended! Emil.
Anna was very helpful and patient
Anna was very helpful and patient waited for me to fix the issue. Thank you.
Today Thara from NameHero customer
Today Thara from NameHero customer support did a great job by helping me with Domain Name registration/renewal.
amazing team even when my contract is
amazing team even when my contract is finished with them they are still professional and friendly .. thank you.
Abhilash R was quite responsive and
Abhilash R was quite responsive and helpful in sorting out my email problems. Definitely appreciate his service and highly recommend it!
Sam D. aka Super Sam!
Sam D. gave amazing customer service! He was incredibly helpful, patient, and knew his stuff. He did more than expected to fix my issue fast and well. I'd tell everyone to use NameHero! His help made a huge positive difference.
Always an amazing experience with
Always an amazing experience with NameHero!
Great team
Great team, great product. Their partnership with LiteSpeed Cache enterprise is a must for Wordpress.
I've been with Namehero for 3 years now
I've been with Namehero for 3 years now and support is just great. Always replying, always helpful, real people. Great special deals even for existing customers. Highly recommended!!
Good but expensive
I am using namehero for the last 3 years its good but price is a little bit higher than other companies.
Always quick to fix problems and misunderstandings
Whenever there's a problem or even a misunderstanding, the people at NameHero are always quick to find a fix for it.
Great service from Anna and Rose
Great service from Anna and Rose. They took their time and made sure to guide me step by step through the small problem I was having. I would surely recommend them :).
Thara S was very prompt and helpful
Thara S was very prompt and helpful. She even got my website back up on Thanksgiving Holiday. Thank you so much! Name Hero's support is fantastic!
Outbound Relay (Fix Emails)
The support team was excellent. From smooth and fast migration. To checking and following up.
Emails from the new VPS server went to block list but "James" Fixed it so fast.
I appreciate the support team of namehero James, Abhilash R and Adam.
Keep it up.
NameHero is always quick to respond to
NameHero is always quick to respond to customer problems. Adam S. always gives fast and helpful support. Thank you, Support team.
Anna was amazing-best hosting company
Anna was amazing-best hosting company tech ever!!! Thank you!!!!
James Hart from NameHero is a true, HERO!
Recently switched to Namehero after being with InMotion hosting for years. Couldn't be happier- great prices, great specs, and even better customer service. I worked with James Hart and he was a true professional. Very helpful, and incredibly generous. I made a mistake picking the right product when I signed up, and James kindly upgraded my service. Very, very happy with NameHero. I think you would be too!
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NameHero Pricing
Exploring NameHero's 3 services & the features of their 21 plans
NameHero Shared Hosting
NameHero offers 4 shared web hosting plans
| Plan Name | Websites | Space | Bandwidth | Panel | Free Domain | Price | |
|---|---|---|---|---|---|---|---|
| Starter Cloud | 1 | UnlimitedNVMe | Unlimited | cPanel | - | $2.69 | Details |
| Plus Cloud | 7 | UnlimitedNVMe | Unlimited | cPanel | - | $4.53 | Details |
| Turbo Cloud | Unlimited | UnlimitedNVMe | Unlimited | cPanel |  Yes |
$6.98 | Details |
| Business Cloud | Unlimited | UnlimitedNVMe | Unlimited | cPanel | Yes |
$10.48 | Details |
NameHero VPS Hosting
NameHero offers 13 virtual private server (VPS) plans
| Plan Name | RAM | CPU | Space | Bandwidth | OS | Price | |
|---|---|---|---|---|---|---|---|
| Starter CloudShield | 4 GB | 2 cores | 150 GBNVMe | 2 TB |
|
$23.70 | Details |
| Plus CloudShield | 8 GB | 6 cores | 250 GBNVMe | 2 TB |
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$32.43 | Details |
| Turbo CloudShield | 16 GB | 8 cores | 450 GBNVMe | 2 TB |
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$40.23 | Details |
| Business CloudShield | 32 GB | 8 cores | 500 GBNVMe | 2 TB |
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$40.68 | Details |
| Flex Cloud VPS 4GB | 4 GB | 2 cores | 30 GBNVMe | 10 TB |
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$68.95 | Details |
| Flex Cloud VPS 12GB | 12 GB | 6 cores | 100 GBNVMe | 10 TB |
|
$130.95 | Details |
| Flex Cloud VPS 24GB | 24 GB | 10 cores | 200 GBNVMe | 10 TB |
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$206.95 | Details |
| Flex Cloud VPS 48GB | 48 GB | 12 cores | 250 GBNVMe | 10 TB |
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$280.95 | Details |
| Flex Cloud VPS 64GB | 64 GB | 24 cores | 500 GBNVMe | 10 TB |
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$458.95 | Details |
| Essential Enterprise | 64 GB | 16 cores | 1 TBNVMe | 10 TB |
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$696.00 | Details |
| Pro Enterprise | 128 GB | 32 cores | 1 TBNVMe | 10 TB |
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$1,280.00 | Details |
| Elite Enterprise | 256 GB | 64 cores | 2 TBNVMe | 10 TB |
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$1,830.00 | Details |
| Titan Enterprise | 256 GB | 96 cores | 2 TBNVMe | 10 TB |
|
$2,049.00 | Details |
NameHero Resellers
NameHero offers 4 reseller hosting plans
| Plan Name | Space | Bandwidth | Panel | Price | |
|---|---|---|---|---|---|
| Silver NVMe Reseller | 60 GBNVMe | 600 GB | cPanel | $16.45 | Details |
| Gold NVMe Reseller | 100 GBNVMe | 1 TB | cPanel | $23.45 | Details |
| Platinum NVMe Reseller | 170 GBNVMe | 1.7 TB | cPanel | $33.95 | Details |
| Diamond NVMe Reseller | 270 GBNVMe | 2.7 TB | cPanel | $40.95 | Details |
NameHero FAQs
Your NameHero Questions, Answered by HostDean Experts
What types of hosting does NameHero offer?
NameHero provides a variety of hosting options, including shared hosting, WordPress hosting, reseller hosting, cloud VPS, and dedicated cloud hosting. Although no dedicated server hosting is available, this diverse range ensures that customers with different needs—from personal blogs to large business websites—can find a suitable plan. Each NameHero hosting type is optimized to deliver fast load times and robust security features, making it a versatile choice for a wide range of applications.
How does NameHero ensure fast website performance?
Fast performance is achieved through the use of LiteSpeed web servers, which significantly improve load times compared to traditional server setups. In addition, their infrastructure is built on machines with NVMe storage for even quicker data retrieval and the built-in QUIC.cloud CDN helps reduce latency by caching content closer to the end-user.
Our tests at HostDean consistently show that websites hosted on NameHero perform well. These technologies work together to deliver a smooth and responsive user experience.
What uptime guarantee does NameHero provide?
NameHero promises a 99.9% uptime SLA, which is supported by its cloud-based infrastructure and redundant server setup. This high level of uptime means that websites remain accessible nearly all the time, which is critical for businesses that rely on a continuous online presence. While there may be occasional scheduled maintenance windows, the overall reliability of the service is high.
Are free SSL certificates and website migrations included with NameHero plans?
Yes, NameHero includes free SSL certificates with all its hosting plans to help secure data transfers and improve search engine rankings. In addition, free website migration services are provided, making it easier for new customers to switch from their previous web hosting provider without additional costs or technical challenges. This commitment to ease of use and security is a major draw for many users.
Where are NameHero’s data centers located?
NameHero’s primary data centers are located in the United States (Kansas) and the United Kingdom (London). Recently, the company expanded into the United Kingdom, enhancing performance for European customers by reducing latency and improving load times. This geographic diversification helps ensure that users around the world can enjoy fast and reliable website hosting services.
Where is NameHero based?
NameHero is headquartered in United States. Their main office is located in 680 S Cache Street, Suite 100-12679, Jackson, Wyoming 83002, United States.
How old is NameHero?
NameHero is 11 years old. It was founded in 2015.
How much does NameHero cost?
NameHero prices start at $2.69 for their Shared Hosting cheapest plan.
Does NameHero accept PayPal payments?
Yes, you can pay for NameHero services using PayPal.
Can I pay NameHero monthly?
Yes, NameHero accepts monthly payments. They give you the option to pay for their services on a month-by-month basis.
Does NameHero offer a money-back guarantee?
Yes, NameHero offers 30-day money-back guarantee. So, if you cancel within the first 30 days, you will probably be eligible for a full refund.
Please, be aware that some services like domain registration/transfer, SSL certificates, and some addon services are usually non-refundable. Additionally, some providers have hidden terms and conditions that may make it difficult to get a refund, so make sure to read NameHero's refund policy before you sign up.
What currencies does NameHero accept for payments?
NameHero primarily accepts payments in United States Dollar (USD). The company may also accept other currencies based on regional availability and your payment method. For the most accurate and up-to-date information, please verify the accepted currencies on NameHero's website during checkout.
Where are NameHero servers located?
NameHero servers are located in their two data centers that are located in Lenexa, United States and London, Great Britain.
How will I get support from NameHero?
When you need support from NameHero, you can get help by one of the following methods:
- Watching NameHero's video tutorials.
- Searching their knowledge base.
- Contacting NameHero's support via live chat.
- Sending an email to their support team.
- Calling them on their phone number.
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