NameSilo is an ICANN-accredited domain registrar and web hosting provider founded in 2010 and headquartered in Phoenix, Arizona. The company focuses on affordable domain registration, transparent pricing, and simple domain management tools for individuals, businesses, and domain investors. NameSilo offers hundreds of domain extensions along with DNS management, SSL certificates, email hosting, and basic web hosting services. With millions of domains under management worldwide, the platform is known for free WHOIS privacy, bulk domain tools, and a straightforward interface that helps users manage large domain portfolios efficiently.
NameSilo Review
Unbiased NameSilo Reviews by 422 Real Customers
Server Locations
-
Toronto
NameSilo is an ICANN-accredited domain registrar and web hosting provider founded in 2010 and headquartered in Phoenix, Arizona. The company focuses on affordable domain registration, transparent pricing, and simple domain management tools for individuals, businesses, and domain investors. NameSilo offers hundreds of domain extensions along with DNS management, SSL certificates, email hosting, and basic web hosting services. With millions of domains under management worldwide, the platform is known for free WHOIS privacy, bulk domain tools, and a straightforward interface that helps users manage large domain portfolios efficiently.
NameSilo User Reviews
Real-world experiences with NameSilo. From real customers.
Your reviews are important and protected.
Companies on HostDean can't pay or offer incentives to hide them.
"Fast fast" help
They kinda shot me in the foot by canceling my hosting without checking my DNS first, but I gotta say, support responded super fast and helped me get back in to fix everything.
Got my email forwarding sorted
Was trying to set up email forwarding and couldn't get it to work. Hopped on the online chat and Leonid responded right away. Super friendly and had my issue fixed in under 5 minutes. Totally made my day!
Thanks Leonid
Just want to say thank you to Leonid.
Patient and knew their stuff
Really patient and really knew what they were talking about. It's you, it's you, it's you... oh wait, it's me :)
Leonid has helped me multiple times
Namesilo's customer service is just incredible. Leonid has helped me out on several different occasions now! Couldn't be happier with how fast and supportive they always are.
Fast and good service
I'm really happy, he got everything done quickly and it was all good.
Nearly 10 years and still happy
Every time I run into a snag with a domain or email, Namesilo helps me out. Honestly, I don't have many issues with them. Thought I messed up my DNS update, but Leonid explained I just needed to wait for propagation. He was really nice and professional about it. I've been using them for almost 10 years for my domains and emails. Highly recommend this company.
Calm and helpful
Was really calm and helpful. Thanks Leonid.
Most efficient chat support I've dealt with
Leonid from chat support gave me super clear and short answers and instructions. Because of that, and how fast he was, the account change I needed them to do got done. He even sent links to pages I needed to use and screenshots showing exactly where. His efficiency is top notch, really appreciate the time he saved me!
Great help
Had a great experience. They were really helpful and sorted out my problem.
Support is great, password reset is a hassle
The support team is great!! But man, trying to retrieve your password is a bit of a pain. You have to send proof of payment just to get it back.
Fast and easy help
Got help fast and it was easy. Perfect.
Sunny was quick to help
Sunny from support jumped on it right away. Really easy to talk to. Thanks for the help :)
8 years and counting
Been using Namesilo for 8 years now. Best domain registrar out there, no hidden fees and no BS! Big thanks to Leonid in support!
Thankful for Leonid!
Really appreciate Leonid! He was super patient and helpful with all my questions, no matter how many I had.
Fast replies, correct answers
They reply super fast and the answers are always right. Really like this team!
Thanks Leonid for the step-by-step help
I love namesilo. They're always so helpful and explain things so clearly. Leonid was really helpful today, walked me step by step through setting up my email with titan. I really appreciate that because he was super patient, and I get so confused with this stuff sometimes.
Leonid was fantastic with a complex problem
Leonid was great. It's so nice to talk to a real person when you have a complicated problem. Not many companies have human tech support anymore, but it makes all the difference when your issue is too complex for some FAQ page.
Great service, saved me time
Leonid was really responsive to all my questions. He answered each one efficiently and quickly, and gave me the exact steps I needed to get my tasks done. Saved me a ton of time this morning for sure.
Sunny is the best, thanks!
Sunny from namesilo is the best, thank you so much for your help!
Sunny was very helpful
Had a really helpful agent named Sunny. She stayed on chat and answered loads of my questions, didn't rush me at all.
EXCELLENT support for a newbie!
Fast, top-notch support! Nii responded right away, could tell I was a frustrated newbie, and fixed my situation quickly. This is my first time dealing with NameSilo, and I'm really impressed so far. Will definitely check out their other services as I go!
Great help with my first domain purchase
Bought a domain today and he was super helpful with a couple issues I ran into. First, it wouldn't let me buy it, and he walked me through what to do. Then I couldn't get my email to login with Google, and he helped with that too. Really great, fast service!
Support even got devs involved
Had an issue checking out. Customer support jumped in and even got the developers to look into it while I was still on live chat. They fixed it and my domains showed up in my account. Thanks NameSilo!
Account suspended for no reason
Right after I added money and made a purchase, they deactivated my account for no reason I can see. Support is useless, won't give a straight explanation. Worst domain service provider I've ever used by far.
Support fixed it fast
The support team was great and got my issues resolved quickly!
Leonid was fast and helpful
Leonid was really helpful and fast. I've been confused by Namesilo before and had trouble, so today's 5-star experience was a nice change!
Got a quick refund
Had an issue where a domain registration didn't go through. Miles sorted it out fast and gave me a refund without any hassle. Thanks.
Leonid helped turn off Domain Defender
Leonid did a great job helping me get Domain Defender turned off so I could finally update my contact info. Much appreciated.
Fast and clear help
The assistance was fast and everything was explained clearly!
They host spam and hacking sites
All these domains on name silo, they're providing services for illegal hacking. They support this shady business and don't take any action against it. Not cool at all.
Ijonk fixed my 2FA problem fast
Ijonk was really helpful and sorted out my 2FA problem quickly and securely. Very happy with the service, how fast they responded, and the fix they came up with. Definitely five stars.
Leonid was incredibly kind and helpful
Leonid was so kind and helpful through the whole thing. He took his time to explain everything clearly, patiently answered all my questions, and made sure we were all set up and confident going forward. The support was fast, friendly, and really thoughtful, exactly what you hope for as a loyal customer. Leonid, thank you for making this so easy and stress-free!
Misleading "free year" promo
Moved a domain to NameSilo because they said transferring gives you a "free additional year." Turns out that's misleading. The "free" year is just the standard year you're already paying for in the transfer. You're not getting any extra time, they just call it that. I only moved because of that promise, thinking I'd get two years total. Other companies charge less for transfers anyway. The wording feels intentionally tricky, and it's not right.
Fast fix for wrong domain order
Accidentally ordered the wrong domain name, and customer service helped me fix it right away. Within minutes I got a credit and ordered the correct one. Thanks to their instructions, it was super easy.
Miles explained payment clearly
Miles was really helpful explaining how payment works for a domain I sold, and the fees for sending money to the UK. Good job.
Professional and courteous
Very professional and polite. We're really impressed! Thanks for the help.
support was great
support was really great, no complaints.
Have you used NameSilo?
We would love to know your experience with them.
Share your NameSilo review and help thousands of monthly buyers on HostDean make the right choice for their business.
NameSilo Pricing
Exploring NameSilo's 2 services & the features of their 6 plans
NameSilo SSLs
NameSilo offers 3 SSL certificates.
| Plan Name | Warranty | Price | |
|---|---|---|---|
| Positive SSL Certificate | $50,000 | $9.59 | Details |
| Essential SSL Certificate | $10,000 | $15.00 | Details |
| Extended Validation (EV) SSL | $1,750,000 | $99.99 | Details |
NameSilo FAQs
Your NameSilo Questions, Answered by HostDean Experts
Where is NameSilo based?
NameSilo is headquartered in United States. Their main office is located in 1300 E. Missouri Ave., Suite A-110, Phoenix, Arizona 85014, United States,.
How old is NameSilo?
NameSilo is 16 years old. It was founded in 2010.
How much does NameSilo cost?
NameSilo prices start at $3.85 for their Shared Hosting cheapest plan.
Does NameSilo accept PayPal payments?
Yes, you can pay for NameSilo services using PayPal.
Can I pay NameSilo monthly?
Yes, NameSilo accepts monthly payments. They give you the option to pay for their services on a month-by-month basis.
Does NameSilo offer a money-back guarantee?
Yes, NameSilo offers 3-day money-back guarantee. So, if you cancel within the first 3 days, you will probably be eligible for a full refund.
Please, be aware that some services like domain registration/transfer, SSL certificates, and some addon services are usually non-refundable. Additionally, some providers have hidden terms and conditions that may make it difficult to get a refund, so make sure to read NameSilo's refund policy before you sign up.
What currencies does NameSilo accept for payments?
NameSilo primarily accepts payments in United States Dollar (USD). The company may also accept other currencies based on regional availability and your payment method. For the most accurate and up-to-date information, please verify the accepted currencies on NameSilo's website during checkout.
Where are NameSilo servers located?
NameSilo servers are located in their Toronto, Canada data center.
How will I get support from NameSilo?
When you need support from NameSilo, you can get help by one of the following methods:
- Calling them on their phone number.
- Sending an email to their support team.
- Contacting NameSilo's support via live chat.
- Searching their knowledge base.
NameSilo Alternatives
Check these similar web hosting providers to NameSilo
LiteSpeed Web Hosting, Unlimited Bandwidth & 99.9% Uptime Guarantee
Free Domain Name, SSLs, Staging Websites & Website Migrations
Global Infrastructure, 24/7 Support & 30-Day Money-Back Policy
NVMe SSD storage with global servers for ultra-fast speed
AI-powered Website Builder and intuitive hPanel management
24/7 multilingual support with 99.9% uptime reliability
Optimized Hosting Platform for WordPress Sites
24/7 Chat & Phone Support, 30-day Money-back
Free Domain for a Year, Free CDN, Free SSL



