Unbiased Shopify Reviews by 178 Real Customers

Shopify is a leading commerce platform that enables businesses to build, customize, and run online stores without needing deep technical skills. It combines hosting, storefront design, payment processing, inventory management, and marketing tools into a single system used by millions of merchants worldwide. Shopify supports physical, digital, and multichannel sales with integrated apps and analytics that help businesses grow. Its scalable architecture handles traffic spikes, and its ecosystem of themes and extensions makes it adaptable for startups and established brands alike.
2.5
Poor
70 108
Performance
2.5
Reliability
2.5
Pricing
2.4
Support
2.4
Features
2.4

Pricing

See all 4 plans
  • Website Builder $19 - $2300

Server Locations

  • Flag of Canada Ottawa
Shopify is a leading commerce platform that enables businesses to build, customize, and run online stores without needing deep technical skills. It combines hosting, storefront design, payment processing, inventory management, and marketing tools into a single system used by millions of merchants worldwide. Shopify supports physical, digital, and multichannel sales with integrated apps and analytics that help businesses grow. Its scalable architecture handles traffic spikes, and its ecosystem of themes and extensions makes it adaptable for startups and established brands alike.

Shopify User Reviews

Real-world experiences with Shopify. From real customers.

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Most recent Shopify reviews
Leon Melnicenko From Spain
Leon Melnicenko

Fantastic service

A simple, easy and cheap way to get started selling products online, and the support has been amazing.

Sandeep Juneja From Malaysia
Sandeep Juneja

As a seller, it’s brilliant and life changing

As a seller, it’s brilliant and life changing. We could never have gone online eCommerce without them. As a small business we had quotes from $25k to $40k which meant we never did go online until Shopify came along.

Elf Bader From Morocco
Elf Bader

Great App, I'm happy after a year

Great App I use it 1 year and I'm happy with this experience.

Peter Bridge From Great Britain
Peter Bridge

Scammers alert

Shopify are at end of the day no better than scammers.

Dave From United States
Dave

Shopify is very good if you make and ship your own products

Shopify is very good if you manufacture and ship your own products! However, the dropshipping model is not a viable solution. I have researched dozens of suppliers, and none of them actually ship from the US, and the 1-2 suppliers that do have very high markups! Most of the dropshipping suppliers have a high level of complaints! There is a reason why Shopify has a 95% fail rate! Dropshipping is simply not a viable solution anymore! If you thought you were going to sign up and start making $1000/day dropshipping, then you have been watching way too many of those FAKE YouTube dropshipping videos. If you use Shopify for dropshipping, then your Shopify account is at risk of being closed, and this is because dropshipping is considered high-risk.

Александр Данилин From Cyprus
Александр Данилин

Stole from my card but money came back after talking to support

Stole from my card 384Euro but after a few times of talking with customer service, the money came back.

Maria Dumitru From Spain
Maria Dumitru

Hace poco compré en esta página

Hace poco compré en esta página, el trato muy agradable, los productos originales 💯 y muy bien informada y atendida a cualquier duda que he tenido, ya no decir que los precios muy accesibles, la página gabynnshop.myshopify.com, es lo más y se puede comprar al por mayor.

Patricia Susan From United States
Patricia Susan

Shopify is the best selling platform

Shopify is the best selling platform.

xs_ fox From Switzerland
xs_ fox

Funktioniert gut

Funktioniert gut, aber warum versucht Shopify bei jedem 3., 4. Login einfach einen neuen Shop zu eröffnen wenn ich mich ANMELDE???

Tony Cook From United States
Tony Cook

Makes life easy

Makes life easy. Great tools. Great price point.

Scifi From South Africa
Scifi

Shopify Backup Agents Help is Excellent

I had a problem with my Shopify store yesterday (Likely my fault) and Ren set up all of my collections correctly which took some time to do.
It saved me so much time, money and hair as I was pulling it all out trying to figure what to do :)
I Really Appreciated Ren's help and her going the extra mile to sort out my problem.
For all of you who don't know how to get a person to help, all you need to do is tell the AI "I want to speak to a person" and it will take you to a live agent.

Oscar Ferm From Sweden
Oscar Ferm

Great experience!

Great experience! I have tried to use many other platforms but Shopify is the best. I've been using them for all my websites for about 3 years.

Mattia Casolani From Italy
Mattia Casolani

Buon compromesso !

Sto lanciando il mio primo e-learning proprietario e sto utilizzando Shopify per caricare i primi corsi!
Mi trovo molto bene, avendo lavorato anche su ambienti più “dispendiosi”.

angelo Giusa From Italy
angelo Giusa

Pienamente soddisfatto!

Ordinato sotto Natale il panettone Vergani, oggetto di dono da parte dell'azienda Eni pleniture, pagato solo il trasporto; ho ricevuto il pacco nei tempi previsti con BRT, impossibile riceverlo prima di Natale, ma in tempo per il Capodanno, mi ritengo pienamente soddisfatto!

Nazira Taselaar From Netherlands
Nazira Taselaar

Onterecht veel slechte reviews!

Ik lees hier veel slechte reviews, maar ik denk dat deze mensen niet goed begrijpen wat Shopify doet. Shopify is een platform waar je jouw webshop/site op kunt bouwen en hosten. Net zoals bijvoorbeeld WordPress, maar dan vele malen gebruiksvriendelijker. Met andere woorden: het feit dat bedrijven via Shopify hun webshop bouwen en vervolgens hun producten niet opsturen / consumenten oplichten is Shopify niet direct aan te rekenen.
Wij hebben als e-commerce newbies vorig jaar onze webshop gebouwd en opgeschaald met Shopify en zijn hier zeer tevreden over. De UX is echt heel erg gebruiksvriendelijk en je kunt heel snel en eenvoudig zelf wijzigingen doorvoeren. Er zijn heel veel tutorials en voorbeelden beschikbaar, die je helpen om een prachtige en goedwerkende webshop te bouwen. En als dit niet lukt is er een super snelle en erg kwalitatieve Customer Service (via chat) te bereiken. Wij zijn super blij dat we voor Shopify hebben gekozen vs. WordPress oid. Wat ook erg fijn is, zijn de vele (gratis of betaalde) plug-ins die je kunt koppelen aan je shop, voor extra features. Zoals bijvoorbeeld Upsell of Review plug-ins. Je hoeft dus niemand in te huren om te coderen, maar dit kun je zelf installeren en het werkt binnen een paar minuten. Echt top en dit heeft ons zeker geholpen om de webshop op te schalen!

Ingrid From France
Ingrid

Après avoir fait un achat sur le site Autry Officiel

Après avoir fait un achat sur le site Autry Officiel de 89,90€ je suis toujours en attente de ma livraison et après avoir fouillé sur le net c’est soit disant un site de « réplique de basket » qui je pense n’existe pas car mes mails restent sans réponses. A Fuir.

Kerrie/Gould From Australia
Kerrie/Gould

Had a good experience

Had a good experience
Had help from Evangelyn who helped me solve my situation
Thanks so much for your patience.

Oumou coulsoum semde From United States
Oumou coulsoum semde

Vente en ligne

Rapide et fiable.

XXX X From Germany
XXX X

Das Erlebnis mit Shopify als Verkäufer ist wunderbar

Das Erlebnis mit Shopify als Verkäufer ist vorerstmal wunderbar. Der Blick auf meinen Umsatz ebenfalls. Die meisten Bewertungen die ich hier sehe sind von empörten Kunden die einfach nur "Powered by Shopify" gesehen haben und somit Shopify schlecht bewertet haben und nicht die Website an sich. Bis jetzt klappt alles bei mir, hoffen wir mal das das so bleibt.

Datch Haven From Canada
Datch Haven

Oof...

Oof. Seems I'm in the minority here, but I love Shopify. I've been doing ecommerce for 20+ years, and this is by far the best store platform to start on and scale.

Safath Al Salam From United Arab Emirates
Safath Al Salam

Thank-you Ms. Daisy for being Compassionate

Nothing less than GREAT Support from Ms. Daisy.❤️
She was professional and compassionate while assisting me with an unexpected billing issue.
Due to my lack of awareness, I faced a bill amount I couldn’t afford at the moment.
However, being honest and explaining my situation to Daisy restored my faith in exceptional customer service. 😊🙏🏻
I Am So Grateful for her Understanding and Care.The support I received through a chat box was truly amazing.
Thank you, Ms. Daisy! 😊⭐⭐⭐⭐⭐

Mike M From United States
Mike M

A great company for sellers!

While I agree with reviewers that they should bring back easier support contact methods, I do want to mention that their reviews do not reflect who they are and what they do for small business. If you are looking to start an ecommerce business, Shopify is hands down the best. I would need to write a book, not a review, to go over all the wonderful reasons why you should have a store with them. If they allow me to, they will be the backbone of my store forever.

Francois Pocquet From France
Francois Pocquet

Auriez vous un avis svp sur le site resell Nederland ?

Auriez vous un avis svp sur le site resell Nederland ?
Merci par avance pour votre aide

Cdt

Sarah From United States
Sarah

Good solution for ecomm

Good solution for ecomm! Support usually takes a long time to respond.

Daniel From Great Britain
Daniel

Gold Standard for E-com brands

It's the best platform for e-com by a mile. I don't know what anybody has to complain about. You get out what you put in. It's so stable, and apps are incredible for small to enterprise-sized businesses. The fees are reasonable, and I can not fault them. Well recommended.

Michael Sitver From United States
Michael Sitver

Good platform but pricy

They are the best ecommerce platform out there. They are also expensive (much more than WooCommerce), but a great mix of stable and extensible (aside from the checkout page).

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Shopify Pricing

A look at Shopify services, plans, and features

Shopify Website Builder

Shopify offers 4 website builder plans

Plan Space Bandwidth Price
Unlimited Unlimited $19.00
Unlimited Unlimited $54.00
Unlimited Unlimited $299.00
Unlimited Unlimited $2,300.00

Shopify FAQs

Your Shopify Questions, Answered by HostDean Experts

Where is Shopify based?

Shopify is a Canada based company. Their main office is located in 151 O'Connor Street, Ground Floor, Ottawa, Ontario K2P 2L8, Canada.

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