WebHostingPad Review
Unbiased WebHostingPad Reviews by 117 Real Customers
Server Locations
-
Chicago
WebHostingPad User Reviews
Real-world experiences with WebHostingPad. From real customers.
Your reviews are important and protected.
Companies on HostDean can't pay or offer incentives to hide them.
The worst support I've ever had
Customer service is completely unreasonable. After my subscription ended, they renewed it automatically without telling me and just charged my card. I contacted them the same day it renewed, begging them to cancel, but they refused. They even threatened to send me to collections and destroy my credit score if I tried to dispute the charge with my bank. I tried to be calm and talk it out, but they wouldn't listen. Never, ever use this company. There are so many other good hosting providers out there; just avoid these guys completely.
A fantastic 14 years with them
I've been using WebHowtingPad.com for 14 years now and they have always treated me well. Every time I've had a problem they've been there to help me out. They really go out of their way. Sometimes they even do stuff for me that, as a developer, I probably should know how to do myself but don't. James is the person I always ask for. He's super smart and so helpful.
Trusted them for over a decade
I've used their shared hosting since 2012 and I've always had great support. They reply fast, usually in under an hour, and my problems get fixed even quicker than I think they will. I really suggest their hosting.
Support fixed my issue fast
I got to talk to support quickly and they sorted out my problem fast and well.
Their tech help is really great
I really like Web Hosting Pad because their tech support is so good. Any time something is wrong, there's a tech person ready to help me figure it out right away. I can't recommend them enough!
Tech support is fast and helpful
Their technical support is always quick and they actually help you!
Do not give them your money!
They would not refund $209 to my 82yr old mother with dementia on fixed income. They auto-renewed her 3-yr subscription for $209 which she can no longer manage due to dementia so when i called to have her account closed one month into her subscription and request refund they closed her account but will not refund any of the $209 and hung up on me when i asked to speak to supervisor! Not sure how they sleep at night keeping $209 from an 82yr old woman with dementia on fixed income without providing any services in return. Also i requested to download her data before closing down her site but nothing. Everything gone!! Disgraceful way to run a business especially when there are much better and cheaper options out there
Email problem was solved quickly
We had a problem with our email after the servers were updated. The tech support guy, Ron, replied to us fast and fixed everything with a perfect solution. We've been a customer since 2009 and will keep using them because their customer support is excellent.
This company literally changed everything
I was in a really bad place, you know? Overweight, no money, no home, sick. Then someone saw me and said, "Hey, sign up for Web Hosting Pad," and made an account for me. Three months later, I was almost Mr. Olympia, had millions in the bank, and the doctor said I was perfectly healthy and would live forever. I looked online and found out this happens all the time to people. If anything is wrong in your life, just get an account with them and watch everything get better.
Always get fast, consistent help
I always get quick and consistent help whether it's about billing or tech support. Honestly, I don't have questions or issues very often because they are so organized with everything. Thanks for being such a good hosting site.
I’ve been with WebHostingPad for over 10 years
I’ve been with WebHostingPad for over 10 years, and whenever I have an issue, their tech support usually gets back to me within minutes, always by the end of the day at the latest. I really appreciate knowing that help is always available when I need it.
Customer for about 14 years now
I've been a customer of WebHostingPad for around 14 years I think. I've always gotten helpful customer service, and I use support a lot! Shoutout to Isaac for the quick help today. I'm a happy customer.
Tech support is great
I've been with webhostingpad for more than 10 years. Whenever I have a problem the tech support replies in minutes most of the time, always the same day. I like that someone is there when you need help.
A professional company that helps…
WebHostingPad is a good company that always gives us technical help and support. I have been their customer for over 10 years.
ويب هوستنج باد شركة محترمة و تقدم المساعدات الفنية و الدعم دائما لنا وانا عميل لديهم من اكثر من 10 سنوات.
They're always helpful.
I've been with Webhosting Pad for years... They are always so helpful....And they reply fast...They never make me feel dumb... even if I ask something that seems obvious!
Great customer service and patience
Their customer service and patience is really good. They will work with you to fix whatever problem you have, no matter how much you messed things up. I've been with Webhostingpad for over ten years and I can't imagine using anyone else. I've made websites for other people who used other hosts and their service doesn't even compare. Always 5 stars.
Webhostingpad is the best I've used
The small problems I've had with my sites have always been fixed quickly by the techs at webhostingpad. Even when the issue was my own fault, they still sorted it out fast and explained exactly what I did wrong and how to avoid it. I'm always impressed with how professional they are. I totally recommend them.
My review of Webhostingpad and Support
I have been using WebhostingPad for a very long time, more than 15 years now.
I never had any issue.
This was the first time I used the support, they are extremely fast and fixed my problem accessing my webmail and dashboard.
Service and support is perfect!
The support team is amazing…
The best thing about WebHostingPad is the support team, they are truly amazing and really helpful. Even questions about other services from other companies, they guide you to fix any problems you're having.
I've been using WebHostingPad for 10 years now, and I don't plan to move to any other provider.
Help reply was super fast
The help response was extremely fast (the normal help chat was down but email reply was in minutes, and the chat is almost always available and usually quick).
James helped me a lot
James helped me.
He did a good job like he always has done many times before. I have many websites with WHP. Satisfied customer. Thank You
Really great service
I want to talk about the great service from the technical staff. I had trouble uploading my site to a new hosting package. I asked the tech team for help and I was really impressed with how professional and skilled they were.
First, they replied super fast. When I asked for help, they answered my questions quickly, showing they really wanted to fix my problems fast. Their quick replies made me feel better.
Also, the tech team knew a lot. They gave me clear, simple instructions, walking me through each step patiently. Their skill made me feel confident.
What makes the technical department special is how much they care about making customers happy. They didn't just fix my problem, they made sure my site was working perfectly on the new package. They paid close attention and helped with every step.
Because of the amazing support from the tech staff, my problems were fixed fast and my site works perfectly now. I'm so thankful for their great service and professionalism. The technical department is the best for customer support, and I totally recommend them.
The support staff is amazing
The support staff is amazing. Again today, they replied to my email and fixed my problem in 30 minutes, even though it was late at night. I've been using WebHostingPad for about 10 years and I'm still very happy with their service. I just renewed my hosting plan for another 5 years!
Very happy with WebHostingPad service
I've used WebHostingPad for many years. Every time I've called with a problem they have helped me with top professionalism and I have been very pleased with their service and technical support.
FRAUD COMPANY **WARNING
I was trying to leave the company, They Locked all my websites with the icann registrar (by changing the registered owner!) and made it so I could not get my websites away from them. then when i called support he denied it (all same guy) Nick the Dick, and then had my number blocked so i couldn't call his support!
WARNING DO NOT DO BUSINESS WITH THIS COMPANY!!
Great service for more than 10 years
I've been using WebHostingPad.com for maybe 10 years now. The thing that really stands out is their customer service. Whenever I have a problem, I send a chat request, and I'm talking to someone in 5 minutes, usually less, and 95% of the time, they fix my problem by the end of the chat. Definitely recommended!
Over a decade of being happy and grateful
For the last ten years or so, these people have really tried hard to help me get the most from my websites. I'm retired now, so I'm down to just my personal site, but they always come through.
Thanks so much!!!
Your support team figured it out…
Your support team asked the correct question and solved it in a smart way.
Support knew what was wrong…
Support knew exactly what the problem was and told me what to do within minutes.
Webhostingpad is friendly and gets results
Webhostingpad is very friendly and works with you to solve any issues.
They never get tired of my many questions and always reply fast with the right fix.
They fixed my problem in minutes…
They managed to fix my issue in just a few minutes.
I like how they reply fast to…
I like that they are quick to respond when we need help fixing an issue.
Great reliability and support
I've been with these guys for almost ten years now and the service is always top class. Tonight I emailed their tech support with a problem and it was solved in a few minutes.
Webhostingpad's help team is the best…
Webhostingpad's help and support team can't be beat. Their support is very quick and best of all you are talking to a real person. My issue was fixed in minutes. I really appreciate the help I got from John T - staff operator.
The support at Web Hosting Pad is amazing!
The support at Web Hosting Pad is fantastic. I use Cloudflare with my site and sometimes something changes so my website stops working. So the guys ask for permission to access my Cloudflare account so they can make the changes needed to get my site working again. It's one less thing for me to learn about how Cloudflare works so I trust Web Hosting Pad to handle it for me. So my website is back up and running. Thanks guys!
Webhostingpad is great
Webhostingpad is great. They reply within minutes. I get an auto reply first and then usually in 10 minutes or less I get a person replying and they fix my problems fast. I highly recommend them for great customer service.
WebHostingPad is fantastic
I can't say enough good things about WebHostingPad! I've been a customer for almost 14 years now and no matter what I ask, their support team is always there and reply back fast with a solution. Tech Support is the best! It's one of the main reasons I keep renewing with them. I've told many clients about WebHostingPad over the years and they also had great experiences.
Great service from VPS Depot and WebHostingPad
I've been a customer of WebHostingPad and VPS Depot for many years. Any time I have a technical problem, their service team replies to any tickets very fast and have great knowledge to help with any issues. I highly recommend them!
Have you used WebHostingPad?
We would love to know your experience with them.
Share your WebHostingPad review and help thousands of monthly web hosting buyers on HostDean make the right choice for their business.
WebHostingPad Pricing
Exploring WebHostingPad's 3 services & the features of their 11 plans
WebHostingPad Website Builder
WebHostingPad offers 4 website builder plans
| Plan | Space | Bandwidth | Free Domain | Price | |
|---|---|---|---|---|---|
| Free Weebly | Unlimited | Unlimited | $1.99 | Details | |
| Starter Weebly | Unlimited | Unlimited | $8.99 | Details | |
| Pro Weebly | Unlimited | Unlimited | $13.99 | Details | |
| Business Weebly | Unlimited | Unlimited | $29.99 | Details |
WebHostingPad FAQs
Your WebHostingPad Questions, Answered by HostDean Experts
Where is WebHostingPad based?
WebHostingPad is a United States based company. Their main office is located in 415 West Golf Road Suite 5, Arlington Heights, Illinois 60005, United States.
How old is WebHostingPad?
WebHostingPad is 22 years old. It was founded in 2004.
How much does WebHostingPad cost?
WebHostingPad prices start at $1.99 for their Shared Hosting cheapest plan.
Can I pay WebHostingPad monthly?
No, WebHostingPad does not accept monthly payments. You can only pay for their services upfront.
Does WebHostingPad offer a money-back guarantee?
Yes, WebHostingPad offers 30-day money-back guarantee. So, if you cancel within 30 days, you will probably be eligible for a full refund.
Please, be aware that some services like domain registration/transfer, SSL certificates, and some addon services are usually non-refundable. Additionally, some providers have hidden terms and conditions that may make it difficult to get a refund, so make sure to read WebHostingPad's refund policy before you sign up.
What currencies does WebHostingPad accept for payments?
WebHostingPad primarily accepts payments in United States Dollar (USD). They may also support additional currencies based on your region and payment method. For the most accurate and up-to-date information, please verify the accepted currencies on WebHostingPad's website during checkout.
Where are WebHostingPad servers located?
WebHostingPad servers are located in their Chicago, United States data center.
How will I get support from WebHostingPad?
When you need support from WebHostingPad, you can get help by:
- Calling them on their Phone Number.
- Searching their Knowledge Base.
- Sending an Email to their support team.
- Contacting WebHostingPad support via Live Chat.
WebHostingPad Alternatives
Check these similar web hosting providers to WebHostingPad
NVMe SSD storage with global servers for ultra-fast speed
AI-powered Website Builder and intuitive hPanel management
24/7 multilingual support with 99.9% uptime reliability
Optimized Hosting Platform for WordPress Sites
24/7 Chat & Phone Support, 30-day Money-back
Free Domain for a Year, Free CDN, Free SSL
LiteSpeed Web Hosting, Unlimited Bandwidth & 99.9% Uptime Guarantee
Free Domain Name, SSLs, Staging Websites & Website Migrations
Global Infrastructure, 24/7 Support & 30-Day Money-Back Policy



