WebHostingPad Review

I've been with WebHostingPad for over 15 years!

I signed up first because of their great signup offer. A long time ago, support was good, but a bit slow; I thought "you get what you pay for" and since my hosting was for personal use, it was fine.

But, in the last 5-10 years maybe, they've gotten much better. Besides adding online chat, response times for support (billing and tech) has been very quick, helpful and professional. And pricing, while not as low as the first signup deals (which is normal in this business, so I don't blame WHP), is still very good.

I had to move to a smaller plan this year because my needs changed. Again, the level of support and professionalism was great, and the data move was done fast with no problems.

I can easily recommend WebHostingPad to anyone. They're a real pleasure to deal with.

A very quick and effective response
Top notch

Thanks to Mike and James for saving my computer and my sanity :). Somehow, I deleted my whole outlook and they were smart, helpful and patient with me and got everything working again.

I was really impressed by the support from Tom G. at Webhostingpad.com. I had a weird email setup problem that he fixed for me. Not only did he solve it, but he took time to explain why I had the problem in the first place. This kind of support was more than I expected. Often, with a budget service, you get bad service and support. That's NOT true with Webhostingpad.com.

Communication is key. People tell me there are better companies. Well, Okay, but I'll stay with WebHostingPad. You are doing right by me. You stay with me, and I'll stay with you!

They are always friendly and attentive.
They also give a really fast solution to technical problems.

For more than a decade this company has been AMAZING in both service and keeping the site UP.

We trust them with our business and always feel good with their team of professionals. 10/10

WebHostingPad.com support team is amazing, 5 minutes is the longest I've ever waited for a reply to any of my questions. They have always been super willing to fix any of my website problems, even non-host related stuff, like finding and fixing bad code. I host all my sites through Webhostingpad.com because their support service is perfect. They are great!!

Technical support was quick to answer my trouble ticket and my problem was fixed well.

I've hosted two of my three web domains with Webhosting Pad for years. After big problems with the third one, with another company, I'm moving it to Web Hosting Pad too. Their people are amazing. They are willing to do more than expected to help. They are always clear, patient, and available to help. Plus, their prices are lower than most. I recommend them highly and without any doubt.

I've used WebHostingPad support for many years now. They have ALWAYS replied very QUICKLY and have FIXED all the problems / tickets I have sent.

This is what customer support should be
GREAT JOB ALL THE TIME

The support is the best, and what really matters in any business like this is the after-sales support.
available 24/7 and professional.

Great customer service - fast replies.

Web Hosting Pad's support team has always replied fast and fixed my problems quickly. I am a long time customer and my problems don't happen often but are fixed within an hour or so. Thank you!

I love having my website on WebhostingPad.com. I’ve never had any problems with them at all. I did Have my SSL stop working one time. I emailed For help and the support had it back up right away. I recommend them more than any other hosting I have Used. Thank You.

I really like this company. I've been with them for over 10 years and always get fast and good replies from them. I needed a new PHP version, which they installed and had running for me within an hour of my asking (on a Sunday night). thanks guys!

I've used Webhostingpad for a few years and have always had great service from their support staff. No matter the time of day, they have replied to tickets very fast and give easy and friendly help with every problem I've had. I've contacted them by phone, email and web ticketing, and always got excellent help. I would highly recommend Webhostingpad.

Tech support was great at replying. It took a few tries before the problem was fixed but I appreciate the effort and the patience. I’m satisfied.

I got help very quickly with updating my php version. I had not been able to find the menu option I needed without help.

The reply time when you send a ticket using the support “tab” from the home page of your dashboard is awesome. Not only do you get an email that your ticket was received, the time it takes to fix your issue or question is super fast.

I had a bandwidth spike problem that caused website and FTP to stop and called for help very late at night. The support staff replied right away and helped me set up a Cloudflare.com account to watch future website download traffic. We went through the process step by step until the problems were finally fixed at 2:47AM. Now my website and FTP are working fine. Many thanks to Webhostingpad’s support staff!
👍👍👍

quick reply, right answers to maybe sometimes unclear questions, always friendly and helpful!

1. Always fully helping support staff
2. They keep technology up to date and secure all the time
3. Friendly staff
4. Good site performance

I have been using this service for more than 8 years and am satisfied.

The support staff replies very quick (always) and fixes your issues whatever you're facing. This is the best thing about webhostingpad. The site performance is also good. Overall i recommend webhostingpad to anyone for their web hosting needs.

I'm not the smartest person when it comes to managing my domains or websites, but, whenever I have any problems all I have to do is send a ticket to the support staff at Webhostingpad. They are fast to reply and never make me feel stupid, more than that, they always fix my problems quickly.

Always a HUGE help! Best hosting service! I have more than 20 domains with them!

I got two emails from my coworkers this morning, saying the two websites are not working. I immediately wrote to the support team to explain the problem. The team and I exchanged many emails. I was very impressed by how fast they worked and how they found the reasons for the problems in such a short time. Especially, I was given possible solutions and possible results, so I got a chance to learn more. The service was really excellent.

Excellent Fast Service; tech person who knows what they're doing.

Good experience, wonderful service, questions answered with easy guidance.

I have been hosting a website I manage myself with WebHostingPad for years.
Every time I have a problem, they are quick to reply, and their staff are skilled and know what they're doing--all my website issues were fixed very quickly.

Webhostingpad support team gave excellent support when our site had a malware attack. They gave us step by step instructions to get back to business in a short time.

I have been using Webhostingpad for a number of years and have found their billing, interface, and customer service all to be excellent. I love the convenient chat, and one time when I was really stuck, they were able to access my info and make the changes for me. Today, I was adding a new domain, and "Mike" from tech support answered all my questions quickly and correctly. I look forward to continuing business with whp.

Both Jeremy and Kenny showed a lot of patience, which finally got to a good solution.

Everything is abstract, making it hard to talk about through a chat box. But bit by bit, we figured it out, and I really hope that each of us can put this behind us.

I lost Jeremy when we both agreed that I would need to restart my system, and then Kenny was waiting for me once I got back.

For more details about what happened, I point you directly to each of those two chats. You surely have that data.

But none of us gave up. And finally that shared determination got us all through!

Thank you very much!

Jim Berger

Web hosting pad has the best customer service. I have actually been using WebHostingPad for years. Great company.

Always a pleasure doing business and contacting support after searching and dealing with many web hosting companies I have been with web hosting pad for over 5 years and will not pick another. Thank you for your dedication and hard work to help customers like me fast and simple! The best! A++++++++

buu was very helpful and resolved my problems while also explaining what he was doing.