WebHostingPad Review

Fast and excellent service. Very impressed with the agent I talked to.

I had problems with one of my domains installing an update of my plugins, I started a chat with Web Hosting Pad technical support and Kenny answered me, I told him my problem, since lately I have had the same error, I want to say that his attention was excellent and correct, she even went beyond to fix the problem, and it is very satisfying to know that you can call or start a chat and you will be helped, in almost all the cases that I have started a chat my problem is solved or escalated in case that it is something more serious, even so, it is solved, I have been with them for several years and I will continue using it, I am very pleased and I highly recommend it

I've used WebHosting Pad for several years. The tech support is amazing and they keep working until the problem is fixed. I'm extremely happy with their service.

webhostingpad customer care is really efficient, competent and their solutions are both professional and friendly.
John Jan P.

Been with Webhosting for many years... best quality for the price I know and great support when needed.

I have been using WebHostingPad for close to 20 years! Every time I send a request for help, it is answered in about a minute or two: Seriously! Prices are fair. Honestly, I value the quick support more than the price because I run a business website and when it's down, I need help right away. Thank you Walben for all the times you bailed me out!

WebHostingPad has the very best customer service and support. They are always willing to go the extra steps to make sure their clients have the very best web hosting experience. I fully recommend WebHostingPad and will always be a WebHostingPad client.

I'm so glad I switched to WebHostingPad.

I’m kind of a newbie and had some basic questions. I clicked on the chat button and Ron replied in about 5 minutes. He clearly understood my issues and fixed them right away. Other than the little wait, support could not have been better. This is the third or fourth time i have used support via chat and have been well helped each time.

Brad helped me fix my problem quickly and helpfully.

Thanks and appreciation to all
I have been your customer for more than eight years in a row
I enjoy fast technical support and outstanding help anytime I ask for support
I would like to thank all of you for a great and efficient team
I'm from Egypt,

Thank you very much

I've been a WebHostingPad.com customer for many years. What first got me was the price, and while their price is still a great deal, what keeps me there is their customer service and support. Their support people are always fast, professional, patient, and correct, whether working on a support ticket, a chat, or a phone call. Their instructions are clear, and often include pictures along with written help.

I recently put three hosting plans into one account to both save money and time. I know very little about how my websites actually work and what is needed to make them run, and the people who helped me with this never made me feel like I didn't know things I should have known. They answered my questions fully and politely. I am glad to know they have employees like them, and I'm glad to recommend WebHostingPad to others.

Many thanks again to the fantastic online help staff, Jacob especially!

I have been customer for years and have always received unbelievably excellent response from you guys. Working online with Jacob was no exception! I will be lighting two candles at your shrine tonight. Many thanks for your help!!!!!!!!!

I've been a client of
WEBHOSTING PAD for 10+yrs,
& I've been happy w/ their
great services since the first day of my
online business!

When I spoke with WebHostingpad they were very helpful with my question. I am not a computer expert and therefore need things explained to me in a simple, easy to understand way. Luckily the person I spoke with was able to answer my questions in a very clear, easy to understand way and was very patient with me. Thank you for your help.

The admin team are very helpful and patient. I have been dealing with them for some time now and they are also polite when I ask silly questions. Great host and great team.

We had a problem getting email for our account. I opened a chat session to find out about the problem. We had some sort of attempt to access the account with wrong password too many times and it locked the account. I verified we changed the password, the lock was removed and it worked great again. It is good to see the system locks accounts when it looks like bad activity is happening. It is also nice to get it unlocked easily.

WebHostingPad is awesome! I had a problem with one of my websites settings. I got on Chat with "Ron" who was fantastic! Within a couple minutes he figured out what I needed and gave me easy instructions and got it fixed! It is SO NICE to deal with Support people that know what they are doing, and Ron is/was great!
I have been with WebHostingPad for many years and any time I've needed help, they always answer fast and have people that KNOW how to help and have solved whatever problem I had. I highly recommend WebHostingPad!!!

I know customer service. I've been in the business for 30 yrs.

Yesterday I was trying to connect 2 domains to my account. The domain name company wouldn't help, the SSL company did have a chat on a community for help.

But webhostingpad had a chat and both Henry and Jeremy were very helpful. Each worked on one of the domains and finally, after 16 hours of trying to fix the issue with different providers, both domains are up and working.

I just want to say "thank you" to Henry, Jeremy and the webhostingpad team.

I have had nothing but good experiences with the customer service.

They fixed my mistakes with care, respect and speed.

Thank you so much!

The agent was very helpful and kind i appreciate the help that was given thank you so much!

I had a problem logging into my cPanel so I reached out to support via chat. I was answered in less than a minute by Neal. He was polite, understood the issue right away, and had it fixed in less than five minutes. Wonderful customer service.

I highly recommend Web Hosting Pad for anyone who needs website hosting services!

After trying a couple of times I had the luck to be helped by a very skilled and polite support person. All problems easily fixed! Thanks.

I have been a customer since early 2012, when I made a website for my husband's hobby-business. This week, after looking at over 20 hosting companies, I moved a 501c website to them. I have used their tech support several times over the years, but especially this week as I needed help with the move. Their replies are quick and helpful. Their prices are excellent. I'm on a shared account, and it includes free SSL and a Weebly website builder among other things.

Found out a folder had been moved, I still don't know how I did that, but anyway it wasn't where it should be and I was off-line. A disaster was stopped by Ron who solved my problem in no time! Many thanks!

I had forgotten my password because of a move of 31,000 files on my system. I asked for help and got it very fast.

My problem has been fixed immediately.

My experience with Jacob was not normal for the typical support received on WHP support chat.

Most of the time when I use the chat, I get more upset than I was before I chatted because the agents are not helpful, they treat me as if they don't care whether my 3 sites hosted by WHP are live or not. They often don't "understand" what help I am asking for, language problem???

THANK YOU JACOB!

Affordable and reliable web hosting service with fast, responsive, helpful support team available via text chat. My issue could get fixed quickly over chat. I’ve been using this service for almost a decade now and will stay.

I have received really good service from WebHostingPad and would happily recommend them. Easy to contact the friendly support staff, any time I have needed advice from them it has been available right away. Good prices for renewals as well as when you first buy. I rate them 5 stars.

My website admin hosting had a problem. i thought my website hosting expired or something was wrong.
The staff was very patient and helpful...appreciate his kind help and fix my problem so fast. thank you very much.
Thumb UP!.

Fast reply and helpful for solving the problem. I’m an old client for more than 8 years. Thankful for the service.

We have used WebHostingPad for a number of years and have had excellent service and it has been a good experience.

The tech support has been responsive and helpful. My most recent experience using chat worked very well and gave me the information that I was looking for.

We use RVsitebuilder to build and keep our webpages. It is not the best web builder there is but it is okay, especially if your pages don't change much. If you make a lot of edits then the source code gets full of extra and duplicate html code. But it is fairly easy to clean this up using some other html coding tools.

Overall it has been a good experience!

Thank you for helping me set up my website and answering all my questions! Jacob has done a great job :) Thanks, Jacob!

I'm so happy to recommend WebHostingPad for many reasons, I'll list some, every time I've called for support there is one person on the phone to help me with my issues, and 99% of the time the issue is solved on the call, the other 1% I've been moved to another level, in a couple of hours I'm getting an email with a solution or idea on how to solve my issue, been with them for several years, hosting maybe 10 domains, using WP on all of them, can't complain at all, and as far as price, could not find better, my Cpanel is very easy to use and set up, so far, customer service, ease of use and price is perfect for me.

I've been a happy Webhostingpad customer for a decade now.
I have a few low-traffic portfolio websites with mostly photos and some text, not many videos. I've no complaints.
The plan is a good price.
The customer service is responsive and polite.

Always have a fast and polite reply to support questions.
We have been with them for over 15 years and certainly recommend web hosting pad.